I am a creative, problem-solving professional with organizational skills that allow me to efficiently manage projects, meet deadlines, and prioritize tasks. With analytical and critical thinking, I am able to analyze data and identify opportunities for improvement. With a technical formation in Business Administration and Marketing from the Agricultural Technical College of UFRPE, and a degree in Administration from UNICAP, I have sought the development of skills that combine creativity, organization, and a strategic outlook for my professional growth. During my education, I had the opportunity to develop monographs both in the technical course and the graduation course. Besides this, I participated as a listener and organizer of lectures and events focused on Administration and Marketing, events that took place during the technical course and the graduation course.My professional experiences were as an intern at the General Coordination of Internships at UFRPE, assisting students and professors, as well as helping with the accounting and payment of the institution's interns. I also worked as an intern at the Serventia Registral de São Lourenço da Mata, where I could acquire knowledge in administrative functions, and at EducareBox, where I worked in the Customer Success area. In this last role, I was responsible for analyzing data, managing the relationship with customers, performing onboarding, as well as actively training and meeting with customers, mapping and proposing improvements both in the relationship with customers and in the CS area. I am a results-oriented person with solid skills in customer service, effective communication, and problem solving. I am looking to contribute to the success of an innovative and collaborative organization where I can apply my creativity and organizational skills to achieve results. I am open to new opportunities and look forward to challenges that allow me to grow professionally and excel.
