Daniel Vivas Email & Phone Number

San Jose, Ca, Us

Currently working on Adobe's personalization solution Adobe Target. Overseeing our integration with Real-Time Customer Data Platform to provide customers the ability to do next-hit personalization.

San Jose, Ca, Us

Working to improve Adobe's data collection for our digital marketing products. Currently owning the new Adobe Experience Platform Web SDK and Debugging tools.• Worked with a cross-functional team to migrate current customers to the new solution while also improving the library• Oversaw the release of Adobe data collection debugging tool which saved customers 100+ hours when debugging Adobe implementations• Managed the Adobe Analytics integration which was used by over 2,100 customers • Reduced Adobe Analytics implementation time 60% by overseeing the development of a new product integration with an e-commerce platform • Increased product usage 10% to date by leading an effort to offer Adobe Launch for free to any user

San Jose, Ca, Us

Worked through quantitative and qualitative customer research to improve the Adobe Experience Cloud user help experience• Gathered customer insights from hundreds of users to create multiple prototypes• Made recommendations to Adobe on what areas to prioritize based on feedback

Lehi, Utah, Us

Went through a rotational program exposing me to 5 marketing teams • Identified marketing savings by performing data research and analysis of sales attribution for the past two years• Added 25% new customer advocates by identifying and contacting current customers• Increased sales and lead generation efficiency by developing a data quality score for customer data

Lehi, Utah, Us

Product management project to reduce the drop off on the apps first screen. • Carried out both quantitative and qualitative research to understand problems.• Performed research to understand best practices in the industry.• Developed and presented recommendations to reduce customer drop off by as much as 30%.

Chicago, Il, Us

Led 3 auditors performing internal audit control for Microsoft• 20% reduction of audit hours by streamlining processes and eliminating unnecessary audits.• Promoted to Team Lead after 4 months due to quick grasp of audit material.• Trained 3 new hires and 3 backup personnel on the unique Microsoft project. • 100% accuracy over two years on work tested by internal and external audit.• Reduced audit hours 50% around a yearly control by standardizing the audit method.

Met with clients and tracked legal cases as well as general office duties• 33% increase in client on-boarding efficiency by translating new client paperwork in to Spanish.• $3.5k decrease in annual expenses by providing in-house interpretation services.• 10+ hours saved monthly by keeping case files complete and up to date.

Kept track of all paperwork for over 20 commercial properties• 40%+ improvement in filing efficiency by creating a new office filing system.• 30+ hours saved annually by revising bi-annual board meeting templates.• 15% increase in supervisor productivity by creating a structured process for email reception.

Master Of Business Administration (M.B.A.), Marketing

Bachelor Of Arts (B.A.), International Affairs, Spanish