- Building Webflow websites to spec from Figma designs- Collaborating with clients- Migration to Webflow from Wordpress, Squarespace, Wix, etc.- Webflow Integration with 3rd party services like your CRM via Zapier/Make- Custom solutions built with code whenever Webflow runs into limitations- Extending Webflow's limits with Finsweet and Refokus- GSAP

- Support the Personal Assistant to Operations Director to collate all the customer service team’s reports,reporting back to the teams with any queries or issues.- Produce and provide reports from the CRM system as required.- Provide effective and efficient administration.

- First point of contact for dealership enquiries relating to operations and customerqueries by phone, email, and quarterly dealership meetings.- Prioritization and management of workload.- Build effective relationships with customers, stakeholders and our UK dealernetwork.- Investigate and identifying the root cause of customer concerns and complaints inorder to provide an appropriate resolution.- Respond promptly and efficiently within given targets of volumes, response timesand quality measures to all written correspondence and phone calls.- Contacting networked-dealers for information and resolving customer complaintswithin 24 hours.- Managing goodwill spend including; mobility claims and vehicle rejection.- Use the results of customer cases to identify non-compliances with the company’spolicies & procedures and to identify the need for corrective & preventative action tobe taken.

- Warehouse admin- Warehouse operations- Creating of banners, images, and promotions for Index Books website (part of The Book People).- Generation of product information and content for company website, Amazon UK and Ebay.- Social media integration, and maintaining (Facebook) profile.