Daniel Wilkens Email & Phone Number

Parsippany, NJ, US

Product Director for the Customer Success Value Stream, a 10-team, 75+ member cross-functional group for focused on developing and delivering features and initiatives intended to streamline and enhance the customer experience throughout our digital channels and ensure compliance with global laws. Create product roadmaps and drive feature development and.

Seattle, WA, US

Serve as Product Owner and Engagement Lead responsible for delivery across three multi-million dollar product development teams at a Fortune 500 car rental company. Responsible for product vision, roadmap and execution, as well as assisting with vendor management, budgeting, resource allocation, and staffing considerations.Key Accomplishments: *.

Seattle, WA, US

Chief of Staff for Global IT business partner for a pharmaceutical company and successfully implemented Agile for their production support team. Transitioned team from a hybrid waterfall/Agile model to pure Agile and converted their task list into a product backlog consisting of epics, stories, tasks, spikes, and bugs. Instilled story pointing for.

Seattle, WA, US

Successfully delivered a $4M, 10-month Agile SFDC project for a pharmaceutical client to consolidate two enterprise Salesforce Sales Cloud instances. - Realized cost savings over $1M through consolidation - Led a 30+ person team and managed the project from discovery through launch, and handled knowledge and responsibility transfer in hypercare. - Worked.

New York, New York, US

Product Owner for the implementation of a new, cloud-based global CRM & enterprise help desk solution. Responsible for the following: * Building, prioritizing, and maintaining the product roadmap* Integrating multiple systems into the CRM (SAP, Segment.io, Sothebys.com and mobile app, Valuations, and other sub-systems & queues* Running global Steering.

Solution Owner for a cross-functional team of architects, developers, and quality assurance analysts responsible for developing a financial services product for an asset management firm. Responsible for creating and maintaining the product backlog, backlog grooming, sprint planning, and velocity tracking. Conducted all Agile and scrum ceremonies and was.

Acted as project manager for global re-branding campaign for Havas Health’s transition toHavas Health & You, including a new website, asset microsite, capabilities presentations, banner advertisement campaigns and various launch parties across the world. Primary responsibilities included managing digital product launches for Fortune 500 pharmaceutical.

Managed the daily activities of large-scale web and mobile development projects for healthcare and publishing companies. Worked side-by-side with the development, design, product and strategy teams to plan iterations and releases, allocate resources, mitigate risk, manage scope changes, and define processes.

Jersey City, New Jersey, US

• Owned the product strategy and vision for six products for the public and private sector, including desktop, mobile and cloud-based software for Microsoft SharePoint, Office 365 and Office applications. Acted as the.
• Guided products throughout the entire software development lifecycle (SDLC).
• Defined the product roadmap, positioning and go-to-market strategies based on market research and analysis, customer data and requirements, and gap analysis.
• Delivered webinars and create content for trade publications, partners and clients
• Conducted briefings and inquiries with industry analysts to raise product awareness
• Traveled between AvePoint offices to conduct on-site seminars on emerging product lines

• Managed a team of eight IT Project Managers responsible for overseeing project portfolio totaling $10M. Responsible for the planning, execution and on-time fulfillment of digital marketing campaigns for the company’s.
• Reduced overall portfolio backlog by 10%
• Realigned PMO department in tandem with Team Alpha Team Lead in order to achieve maximum delivery efficiency and increase customer satisfaction.
• Revised existing and developed new standard operating procedures for PMO.
• Met or exceeded launch goals every month to date
• Created new PMO Dashboard and individual dashboards for team members with support of Process and Development Departments

• Responsible for the planning, development and delivery of customized websites for law firms nationwide, including search engine optimization, design, content, coding and quality assurance. Manage 70-75 concurrent.
• Assist PMO with recruiting, training, capacity and operations planning. Responsible for evaluating, mentoring and training new hires.
• Spearheaded collaboration between content and design departments through introduction of post-consultation meetings to ensure cohesive marketing effortsAccomplishments:
• Selected by VP to assume acting team lead responsibility while Sr. Director was out on temporary disability.
• Managed successful pilot that reduced overall project fulfillment time while maximizing resource allocation and output upon implementation.
• Created and implemented new standard operating procedures for the PMO, SEO and Campaign Manager groups.

Diemen, Noord-Holland, NL

Write and edit content for custom websites for medium to high-volume law firms as a contractor for LexisNexis. Conduct in-depth creative consultations with client firms to understand their website needs, including audience, market positioning, and practice areas.Collaborate with website designers, project managers and search engine optimization specialists.

Conducted legal research, reviewed party submissions, and drafted opinions involving motions for consolidation and joinder, motions to dismiss, and orders to show cause.Drafted opinions on New York Civil Practice Law and Rules Article 75 and Article 78 proceedings involving stays of arbitration and review of administrative agency decisions.Analyzed.

Conducted legal research and drafted memoranda to the Executive Director on immigration law issues, police brutality cases, then Supreme Court nominee Sonia Sotomayor’s judicial record, and accreditation of law schools. Drafted memorandum for Assemblyman Phil Ramos regarding potential reforms to be made to New York’s Not-for-Profit Corporations Law..

Juris Doctor

Bachelor Of Arts, Political Science And Government