Manage a team of three and look for improvements to ensure team and company efficiency.Build out more automation within Intune for managing laptop and Android devices.Migrate network share to SharePoint for depreciation of server.Mentor junior employee and provide tasks for completion.Monitor network, Microsoft Defender and Windows updates to ensure security is up to date.Collaborate with department heads to find ways to improvements for support.

Was laid off from Bluesnap and took a Online Cloud Engineering/Devops bootcamp with The MultiCloud Bootcamp. Interviewed and networked with many different companies while continuing to upskill in between job searching.

Financial payments firm for processing payments internationally.IT EngineerResearched new technologies, deployed new MDM tools and coordinated office relocation vendors. Defined and refined IT policies and updated documentation.• Learned and deployed Kandji out to 45 MacBooks across the US and Europe.• Coordinated with vendors for an upcoming office move, recycling old equipment and software vendors.• Collaborated with IT team to help to define new processes and project implementation.• Monitored Rubrik to ensure secure backups.• Maintained McAfee EPO to ensure all systems were in compliance.

Lambert Spaces’ product integrates with existing networks for space utilization on property.IT AdministratorEstablished, improved, and provided IT policies and procedures. Established solid IT principles in a start-up environment.• Implemented InTune for Windows PC.• Built up and automated JAMF Pro for Mac devices.• Established IT SLOs.• Communicated with different teams to ensure needs are being met and ways to improve them.

Duties: As part of the IT team in Richelieu Foods, my role was to monitor the ticket queue and address any issues that arose. I would also manage any projects that are done in the background.• Deploy new network switches as offices expand. • Assist in the replacement of old AD and domain controller servers.• Manage onboarding of new hires.• Update outdated and create new documentation.• Work with vendor to arrange e-cycle opportunity. Negotiated a lower price than was quoted.• Migrated company servers over to new backup software • Provisioned new accounts, groups and distribution lists in Exchange and AD.• Edit queries from our manufacturing software in Excel.• Monitor the network through Meraki and other networking tools.• Experience with managing EDI documents.• Create and deploy software packages through Desktop Central 10.

Built out SCCM containers for MechE teaching lab space and staff applications.• Migrated servers off antiquated hardware onto newly established VM servers.• Migrated over 200 computers off departmental domains and onto Central MIT domain.• Managed SCCM and JAMF Casper environment across departments.• Created custom PowerShell, Python, and Bash scripts.