Self-owned management consulting practice, where clients are mid-cap manufacturers, private equity firms, and complex nonprofits. Use emerging artificial intelligence tools, along with classic design thinking and organizational development strategies, to improve operations and solve problems.

I was the founding CEO of this maker of enterprise software for the vertical transportation industry created to use public data to drive value creation for elevator servicers. As CEO, I was responsible for strategy, operations, profit & loss, and acquisitions serving dozens of customers in New York City. I managed the integration of six products from two acquired software companies. We built a fully-remote team of dozens of consultants, data analysts, developers, trainers, and customer service representatives.

Voqal envisions a socially equitable and just world with an empowered, well-informed public actively engaged in a thriving democracy.

City Bureau is a Member-supported civic journalism lab on Chicago’s South Side.

Created and led the business development and marketing processes for this federal government software design and engineering consultancy that was part of a wave of new digital services firms changing the way technology is delivered under federal contracts.I created and launched Cohorts, a service for recruiting and managing people who participate in user research.Served as the Program Manager for the 2016 open enrollment period for healthcare.gov, managing a team of 70 designers, engineers, and researchers across four companies, helping 12.7 millions Americans get healthcare coverage Lead the team that won a $58M prime contract award for CMS WDS, a project that supported 15 products that help make up HealthCare.gov, as well as a CMS ADELE BPA Prime Contract for $19.9M. helping the firm grow from 13 to 170 people in two years.

The Sunlight Foundation is a national, nonpartisan nonprofit organization that advocates for open government.

Responsible for vision, strategy and operations of this civic organization devoted to making lives better in Chicago through technology. Created & developed products & programs that set the pace for community technology over the last decade and raised $10M in philanthropic funds for multiple initiatives, many of which have been sustained as businesses.I invented the Civic User Testing Group (CUTGroup), a new model for UX testing, digital skills development, and community engagement. Over 2 years, we signed up 1,400 residents and conducted almost 20 tests. We bridged the divide between developers and residents, resulting in apps that genuinely addressed community needs. This shift fostered resident agency and empowerment within the civic tech process and gave people essential money and digital skills. This methodology has been adopted by a dozen by cities, universities, nonprofits, and community groups

EveryBlock was a widely admired journalism innovation showing local news and public information near you. I worked with municipal governments to obtain new data sets, which helped launch the modern open government data movement.

Served in multiple positions of increasing responsibility at this web design and technology development consulting firm. Sold projects and managed teams of 5-20 people over the course of more than 150 projects.