Created visually striking and memorable logos that effectively communicate clients' brand identities and values, incorporating feedback and revisions to ensure client satisfaction.Designed professional and impactful business cards that reflect clients' brand aesthetics and effectively convey contact information and key messages.Implemented responsive design techniques to ensure websites display optimally across devices and screen sizes, enhancing user experience and accessibility.Collaborated closely with clients to understand their business goals and requirements, translating concepts into creative and effective design solutions.Provided ongoing support and maintenance for WordPress websites, including updates, troubleshooting, and enhancements to ensure optimal performance and security.Managed multiple projects simultaneously, adhering to project timelines and delivering high-quality designs and websites within budget constraints.

I recently completed a 6-month contract at North Claims Shop. In this role, I provided both customer and IT support, ensuring clients received seamless service and timely claim settlements. My responsibilities included handling customer inquiries, processing claims, and managing data. I took the initiative to organize and streamline data that had been in a disorganized state since 2014, regularly updating spreadsheets to ensure accurate records and efficient retrieval. Additionally, I played a key role in coordinating with solicitors to ensure that all necessary legal documentation and updates were exchanged promptly, facilitating smooth communication and expediting claim settlements. I also oversaw the entire process of vehicle hire, recovery, and storage, managing logistics to ensure customers had access to replacement vehicles and that recovered vehicles were stored securely. My role extended to managing invoicing, where I ensured accurate and timely billing for services rendered, maintaining financial accuracy and transparency. I am deeply committed to delivering exceptional service, consistently seeking ways to enhance processes and drive better outcomes for both customers and the organization.

Provided exceptional customer service to Tesco customers, assisting with inquiries, product recommendations, and resolving any issues or concerns promptly and courteously.Stocked shelves and replenished merchandise according to Tesco's stocking procedures and inventory management guidelines, maintaining optimal product availability and presentation.Demonstrated flexibility and adaptability by assisting in different departments or performing additional duties as needed to support store operations and meet customer demands

Developed and maintained responsive websites using HTML, CSS, JavaScript, PHP, and other relevant technologies to create visually appealing and user-friendly interfaces.Integrated third-party APIs and plugins to enhance website functionality and meet client requirements.Conducted thorough testing and debugging to identify and resolve issues, ensuring website functionality across various devices and platforms.

Managed and administered databases to ensure optimal performance and reliability, implementing efficient data storage and retrieval systems.Maintained and configured IT equipment, including hardware and software installations, to support seamless operations and enhance productivity.Designed, implemented, and maintained robust network infrastructures to facilitate smooth communication and data transfer across systems.Proactively identified and resolved technical issues, utilizing troubleshooting skills to minimize downtime and ensure uninterrupted workflow.Cultivated positive relationships with clients, effectively understanding and addressing their needs, concerns, and requirements to deliver tailored solutions.Stayed updated with emerging technologies and industry trends, continuously enhancing skills and knowledge to remain competitive and effective in the field.