It Technician
Current- Replaced server CPUs\SSDs in high-performance environments, carefully following procedures to minimize service interruptions, and tested hardware to ensure seamless integration and functionality post-installation.
- Communicated effectively with cross-functional teams regarding scheduled and unscheduled maintenance, providing clear timelines and updates on system availability and completion of repairs.
- Resolved server-related issues through the company’s ticketing system and timely restoration of services and minimized business impact.