Danyel Devoe Email & Phone Number

Americas

New Jersey, USA

SaaS for the Security and Detection Industry

Americas

• Delivered forward-looking leadership to sales, service, marketing, and business development groups across the United States, Canada and LAC for a global leader in threat detection and response solutions. Oversaw.
• Credited with building and driving significant increase in aftermarket orders over tenure, seeing growth from $6M to $90M+, while simultaneously delivering $15M reduction in fixed costs.
• Generated notable 50% improvement in LAC market, improving market share through aggressive BD initiatives capturing $50M+ in new revenue.
• Played pivotal role in securing lucrative contracts with FedGov agencies as well as Fortune 500 commercial customers, including DoD and DHS, including TSA, CWMD, CBP, ICE, and secret service along with Amazon, Google.
• Fostered diversification of contracts to enhance revenue mix, expanding network of distribution partners across industries and sectors.
• Exceeded overall order book goal of $220M by $34M for FY23.

Edgewood, Maryland, United States

• Assembled and engaged local and global teams to develop sales solutions and deliver cutting-edge security aligned with needs of clients across government, private and commercial sectors. Controlled $80M annual budget.
• Initiated, created, and ran global aftermarket sales team with employees in UK for EMEA and India for APAC responsible for $10M in annual sales.
• Outperformed annual bookings goal each year by 20%+ by developing global aftermarket team and implementing 'solution selling' approach by bringing together urban security and aftermarket sales teams as combined force.
• Created and launched rental program for refurbished OEM equipment to be used for customers with lower budgets, emergency needs and/or special events, such as NBA All-Star game and NFL Draft.
• Developed solution for commercial customer base, including Amazon, Google, Facebook, and Microsoft, that included third-party vendors to solve need for 'white powder' mail incidents and safeguard the most powerful CEOs.
• Led the LAC service team and Mexican channel partner to successfully install and maintain detection equipment for GAP Mexico, one of largest airport operators in Mexico (MEX, PVR), valued at-$25M+.

Remote

• Progressive roles during timeframe – Specialist (2007-2010), Manager (2010-2015), Director (2015-2020)Headed aftermarket sales team for entire Americas market, delivering objectives for both organic and inorganic.
• Oversaw all aspects of aftermarket sales and business development, including service agreements, refurbished equipment, training, time and material repairs, spares and consumables, e-commerce, and SaaS.
• Directed all aspects of partner relationships from identification and funnel management to assessment, valuation, negotiation, and integration with five successful new partners hired, trained and fully functional.
• Selected by senior leadership to deliver interim management of newly acquired bio business to ensure successful transition across integration and restructuring phases.
• Earned #1 highest sales award for seven years straight, taking aftermarket sales from $6M business to $60M business
• Initiated, developed, and maintained refurbishment program for OEM products to include standing up third parties for logistical movements and actual refurbishment of equipment, launching sales campaign to solve a need.

Piscataway, New Jersey, United States

Lead a team of twenty-four people managing Customer Service and the Order to Invoice processing, supervising data entry, quality control, customer service and product specialist personnel engaged in the daily processing of both internal and external sales orders, customer inquiry management, and new product launches. Responsible for coordination and.

Cranbury, New Jersey, United States

GlobalManaged the entire customer experience for a $300MM high-end European Office Furniture Company based in Germany while leading a team of eight key personnel in the areas of Sales, Order Entry, Customer Service and Professional Services. Implemented a custom design service and space planning program to meet the customers’ design needs and provide for.

Plainsboro, New Jersey, United States

Successfully initiated, trained and managed external consumer affairs call center, to include 15 CSRs for the Consumer Medicines business.Provided Direct Fulfillment of hard to find over-the-counter products through an external fulfillment center that accounted for 10% of total Consumer Medicines sales.Responsible for the Consumer Affairs Quarterly/Yearly.