Danyelle Van Voorst Email & Phone Number

Sturgis, Mi, Us

Three Rivers, Michigan

Coordinate all outbound shipments (In house carrier, Customer Pickup, LTL) using approved FAB Express routing guide. Develop and edit as need daily shipment plan in Witron order management system. Resolve issues with shipment plan and other issues in Witron that prevent completion of bill of lading and final shipment process.Create master shipping log to identify shipments, ready time and delivery timeCommunicate planned shipments to central dispatch, and other carriers. Maximize outbound load efficiency by combining loads with additional stop offs.Communicate and coordinate changes in shipment requirements to appropriate carrier and to forklift operators. Schedule dock appointments as required for specific customers. Communicate and assist in resolution of any late deliveries, driver detention and drop trailer availability issues with daily deliveries. Track drop trailers, maintain status of loaded trailers at plant yard and offsite drop locations.

Warren, Indiana

Assist in growing revenue, utilization, and efficiencies of the Local and Dedicated department by managing all aspects of a specified region as assigned by the local managers. Analyze current customer freight to determine the best ways to accomplish the purpose stated above. Run weekly/monthly performance metrics and create actionable plans based upon the data. Work with current operations staff to meet daily service needs. Proactively solicit and price freight from customers when capacity permits. Utilize the resources of the different departments to obtain a new lane with significant volume each month. Manage driver payroll by keeping a log of driver hours worked. Manage drivers by remaining in constant contact by way of answering phone calls, messages, and emails. Create disciplinary action plans as needed. Follow all shift procedures per the department manual. Write SOPs for any new processes that are created. Utilize software and management tools to effectively track equipment throughout the system. Build rapport with customers through honest, proactive communication. Continuously provide feedback and suggestions on ways to improve processes within operations. Preemptively communicate any delays or service issues to the customer in order to maintain customer relationships & work with drivers and customers to strive & maintain a 99% on time pickup and delivery window.

Milford, Indiana

Balancing in house inventory for all dry fertilizer and chemical products for the Milford IN agronomy location. Weekly monitoring of warehouse fertilizer inventory & ordering from agronomy vendors to replenish supply as needed. Working closely with the Norfolk Southern & CSX rail line to coordinate delivery of fertilizer product to the agronomy facility. Completing daily in house invoicing for all customer account services that were provided, whether for fertilizer product or customer field application. Accounts payable/receivables and general ledger postings for internal accounting tracking purposes and month end closing procedures.

Data entry, costing, tracking & daily customer quoting via Excel. Daily dispatching & coordinating duties for a fleet of 20+ over the road drivers. Searching and booking loads for our fleet via various websites, supporting daily customer service calls via a multi-lined telephone system.

Data entry of inbound/outbound domestic freight shipments. Scanning and imaging of all required company documentation. Support for customer service calls for delivery and tracking needs. Complete labeling process for freight shipments to move within the country & proper handling of Canadian paperwork for freight shipments to move across the Canadian border. Overall clerical support to terminal operations

Photocopying, addressing and stuffing envelopes, sorting and distributing mail, filing, assembling documentation packets, faxing, maintaining client files in a confidential manner, scheduling annual and quarterly meetings of clients, working one on one with clients in a workshop setting on cognitive development and motor skill development.

Preparing price quotations on international outbound freight Rate and route international freight traffic Prepare and assemble all documents as necessary for exports Arrange for pick up and movement of all freight from international gateways Expedite inbound import traffic to facilitate customs clearance

Cashiering, preparing diesel fuel tickets, selling lottery tickets, tracking c-store inventory, preparing weekly tobacco order, stocking the beverage cooler and consulting on weekly ordering with various vendors for the store, employee scheduling & hiring.

Invoicing fleet loads weekly, running payroll via QuickBooks, preparing and entering fuel taxes.

Preparing memos & customer letters. Arranging sales department seminars by typing invitations, manuals, making hotel reservations. Keeping track of inventory for letterhead, literature, and all technical data sheets. Preparing new product MSDS/TDS sheets for new stocked products, and updating the current ones. Creating and maintaining customer database and spreadsheet files. Making customer and salesmen calls daily.

Prepared vehicle lease agreements took weekly customer payments, collected on past due accounts & NSF checks. Maintained filing for insurance & assisted the main office with insurance claims. Scheduled appointments for vehicle repairs and inspections.

High School Diploma, General Degree

Diploma