D. W. Email and Phone Number

ITBC Shanghai Co Ltd is a French-Belgium company specialized in designing, producing and supplying standard and customized parts for the commercial vehicle industry.- CRM: Fulfilled and followed-up international customer orders, built long-term relationships with customers at all levels and improved retention rate by 98% by delivering excellent pre-sales and after-sales support to customers; Exceeded monthly sales target by more than 10% through increased client engagement; - Project… Show more ITBC Shanghai Co Ltd is a French-Belgium company specialized in designing, producing and supplying standard and customized parts for the commercial vehicle industry.- CRM: Fulfilled and followed-up international customer orders, built long-term relationships with customers at all levels and improved retention rate by 98% by delivering excellent pre-sales and after-sales support to customers; Exceeded monthly sales target by more than 10% through increased client engagement; - Project Management: Coordinated with the purchase and logistics department to control on-time and accurate stock lists and ERP data updates to meet rigorous customer delivery schedules; Assisted General Manager in leading sales projects while coordinating with European and local teams;- Sales Analysis: Created and managed margin reports as well as accurate weekly & monthly sales reports of 10M$ turnover per year, developed rolling forecasts and invoicing for analyzing KPI and proposing leverage strategies. Show less

- Business research: Delivered and followed up primary and secondary research to identify lists of target companies and their projects to invest regarding to recent developments/business needs; - Strategic Analysis: Analyzed corporate strategic plans as well as their transformation and growth initiatives for identifying the preferential business to invest, coordinated with local administrations to provide technical, territorial and financial support;- Business Development: Built and… Show more - Business research: Delivered and followed up primary and secondary research to identify lists of target companies and their projects to invest regarding to recent developments/business needs; - Strategic Analysis: Analyzed corporate strategic plans as well as their transformation and growth initiatives for identifying the preferential business to invest, coordinated with local administrations to provide technical, territorial and financial support;- Business Development: Built and sustained mutually beneficial relationship with corporate investors, planed and delivered investment promotion activities including budget management for activities and projects. Show less

- Game Localization: Self-employed as French-Chinese interpreter especially for game companies in game localization in francophone countries; - French Teaching: Taught French language of A1-B2 level online; - Part-time jobs: Worked for a Swiss coffee trading company and a local trading company in Kunming, developed international business, monitored daily trading management and coordinated with overseas IT service, warehouse and back office in English.

- Risk Analysis: Worked collaboratively with 6 entities of BNPP (Wealth Management, Asset Management, Real Estate, IRB, Cardif and Personal Finance) to identify, mitigate, monitor operational risk indicators in a manner which is consistent with Group Policies, worked especially on review of dashboards, LoD1&2 and indicator analysis;- Project Coordination: Coordinated with other business units and IT functions to implement the Target Operating Model project for 2500 analysts and followed up… Show more - Risk Analysis: Worked collaboratively with 6 entities of BNPP (Wealth Management, Asset Management, Real Estate, IRB, Cardif and Personal Finance) to identify, mitigate, monitor operational risk indicators in a manner which is consistent with Group Policies, worked especially on review of dashboards, LoD1&2 and indicator analysis;- Project Coordination: Coordinated with other business units and IT functions to implement the Target Operating Model project for 2500 analysts and followed up the test of new systems including ERP, risk tools and e-learning, leaded the organization of feedback meetings cross entities and reported summarized requirements to headquarter CRO; carried out deliverables, e-learning and glossary in both French and English. Show less

- Internal Audit: Monitored daily financial records by SAP to identify any over-short, potential frauds and errors, identified any gaps in non-cash controls;- Audit Recommendation: Provided practical recommendations for operational counters of 3 different services (Parks, Disney Village and Hotels) to alert their management.