Davina Patton, Ms,Mba, Cpcu Email & Phone Number

Atlanta, GA, US

First novel release July 23, 2008! However, have about 3 titles.

Alpharetta, Georgia, United States

Manage professional liability claims across multiple jurisdictions.Timely and accurately analyze and address coverage issues under ocean marine cargo, inland marine transit, motor truck cargo legal liability, and other transportation policies.Direct, manage, and supervise surveyors, investigators, experts, and attorneys subject to established guidelines.

Alpharetta, Georgia, United States

Manage complex professional liability claims across multiple jurisdictions. Timely and accurately analyze and address coverage issues under Private, Not-for-Profit, Health Care Directors & Officers, and Managed Care Liability policies.

Greater Atlanta Area

Provider of leadership to 15 direct reports in auto claims division for claim adjusters with handling of minimal complexity. Provide hands-on training, professional development and guaranteeing policy and licensing adherence for jurisdictional subject matter. Serve as Subject Matter Expert for business initiatives include organizational change and customer.

Greater Atlanta Area

• AUTO CLAIMS SPECIALIST/LEADERSHIP DEVELOPMENT ASSOCIATEPrimary role is to provide swift and accurate resolution of 1st party medical payment claims and fair resolution to personal injury protection policies currently.
• Mastery the organizational competencies, procedures and jurisdictional knowledge to provide… Show more AUTO CLAIMS SPECIALIST/LEADERSHIP DEVELOPMENT ASSOCIATEPrimary role is to provide swift and accurate resolution of.
• Mastery the organizational competencies, procedures and jurisdictional knowledge to provide temporary 1st line leadership coverage for absent managers overseeing both claim specialist and associates.
• Serve as a Subject Matter Expert on topics for new claim specialist and claim associates across multi jurisdictions.
• Current claim inventory is excess of $2 Million without additional management authority needed for settlement.
• Ability to conduct, contribute and organize meetings for line staff and 1st line management. Show less

Douglasville Branch

• Manage daily operations for a 20-person office staff, supervising team leads and probation officers, providing hands-on training on operational/documentation improvements, and guaranteeing policy adherence and.
• Serve as Subject Matter Expert for business initiatives including branch re-organization and customer service, collaborating with management on methods to improve employee performance.

Atlanta Metro Branch

• Provide full range of management support within professional office environment for 13 employees of company’s Atlanta Metro Area. Coordinate interviews and prepare hiring recommendations for entry-level and management.
• Collaborate with office manager to evaluate employee supervision policies and conceive strategies for enhancing their effectiveness.
• Serve as an expert on topics of customer service and client focused techniques.
• Design, develop, and deliver training to line staff in areas of leadership, performance management, and performance assessment. Show less

• Supervised 250 defendants under court order for misdemeanor and traffic violations. Arranged and led court proceedings with the municipal jurisdiction in Atlanta. Developed critical associations with community.
• Acted as a liaison for defendants, community partners, and municipal court officials.
• Implemented expertise of case management policies and procedures.

Responsible for conducting oversight investigations for Office of Inspector General. I worked in conjunction with several different agencies or cases that include death and serious injury.

Provided leadership and training to Social Service Supervisors. Directly supervised 5 Social Services Supervisors daily.Ensured operations of daily Child Protective Services telephone intake. Responsible for development of staff training and organization. Evaluated timely of investigations and response of referrals received

Provided leadership and training to Pro Case Managers. Ensured placement of children within 23 hour protocol. Responsible for team development and performance evaluations. Evaluated documentation for submission to proper agencies

Adult novelties and pleasure parties.

Supervised case managers who provided services to family and children involved in child protective services in Wisconsin

Provided services to family and children involved in Child Protective Services in Wisconsin

Mba, Project Management

Ms, Criminal Justice

Ba, Political Science

Activities and Societies: Army ROTC *Participant in Army ROTC for 4 years

General Studies