Daphna Gur Email & Phone Number

Israel

Petah Tikva Area, Israel

Systems analyzing in a Military Telco project • Analyzing and defining the Telco systems and advice the different develop teams• Preparing presentations and specification documents for complicated business and system processes • Managing system versions, prioritize and schedule the change requests for each version • Budget control • Schedule control with a high quality of version release• Presenting to the management the progress of the project, risks and solutions • Analyzing and defining system requests from Telco vendors who are interfacing the Military system• Writing specification, procedures and release note documents• Leading system upgrade process

Hod Hasharon, Hamerkaz (Central) District, Israel

Bnei Brak Area, Israel

CRM implementation project. HL designs, Acceptance Test scripts, Training, Pilots, support

Raanana Israel

2005-2009 Product Marketing DivisionBilling subsystem Product Manager• Scope and requirements definition for sub product versions (two sub-versions per year)• Business and System Processes definition, as it interfaces with CRM, Billing and Ordering systems• Senior users training of innovations in software versions• Initiative of establishing a knowledge transfer forums and consultation between all the wide world users 2002-2005 Professional Services (PSO) DivisionSenior Billing Consultant • Consulting to the company customers and to potential customers (presale) in implementing, integrating and customize the Billing system• Business requirements analyst and presentation of implementation desired solutions • Proof of Concept creation and presentation to potential customers around the world (Hong Kong, Dominican Republic, Finland, Canada)• Support and assistance to pre Sale Engineers in response to for RFx• Present and analyze system-wide business process, as demonstrates the application solution (by the ARIS tool)• Manage Amdocs customer Implementation groups; lead the Designs and tests documents deliveries2000-2002 Technical Architecture Technology DivisionImplementation of an internal System Architect system• Manage the Implementation project; Requirement analysis for the system implementation• Customize and maintain the system• Train the System Architects• Produce the User guides

Billing expert, Business processes consultant, pre sale engineer, Proffesional services (PSO) consultant

IT DivisionERP HR Implementer (Oracle)• Design and define the HR processes to be implemented; Organizational Structures, Recruiting, Compensation and Benefits, Welfare, Headcounts and Management• Consulting Oracle experts regarding system configuration decisions • Compose the training user guides and plans• Train the HR users

Ramat Gan Area, Israel

• Office Lecturer (Excel, Word, PowerPoint)• Implementation of ERP (SAP) systems (Osem, Cellcom, Tami)• Lead implementation projects of the modules MM, FI, SM, SD

Mba, Information Technology

Bachelor Of Education - Bed, Dance