Daphne Chan Email and Phone Number
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Daphne Chan is a Assistant Training Manager at Housing Authority at Housing Authority. She possess expertise in learning and development, talent development, training, talent management, performance management and 10 more skills. Colleagues describe her as "Daphne is a professional and friendly boss who always open to new and creative ideas. She empowered her team members to actively participate in L&D related tasks with coaching and support. I was learnt a lot form it! No doubt Daphne is a strategic manager and energetic in L&D!"
Housing Authority
View- Website:
- athenshousing.org
- Employees:
- 468
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Assistant Training ManagerHousing Authority Aug 2016 - PresentWong Tai Sin1.Assist in conducting training needs analysis, preparing training plans and evaluating the training effectiveness for various Housing Department staff groups and contractor personnel;2. Assist in the training reviews;3. Assist in planning, sourcing , organizing , administering and monitoring the training programmes;4. Plan, develop and conduct training courses in support of the competency development of staff;5. Assist in the development and implementation of services performance audit system;
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Manager, Human ResourcesMol (Asia) Limited Sep 2015 - Jun 2016Responsible for a full range of learning and development activities for MOL Group Companies in Hong Kong. Responsibilities:• Manage full spectrum of Training and Development activities including corporate training, e-learning program, and individual training;• Identify training and development needs through job analysis, performance management scheme and regular consultation with business/line managers; • Source qualified training vendors, and design and coordinate all training programs;• Oversee training administrations, training results, reporting and records maintenance;• Conduct orientation and corporate familiarization program to all new comers; • Assist in implementing regional training/HR initiatives and programs;• Support the MOL Liner Global Management Trainee Scheme by working with other regional headquarters;• Responsible for driving talent management and people development initiatives in support of the business strategies and people growth;• Oversee the performance management exercise;• Assist in coordinating company activities (e.g. annual dinner) and perform ad-hoc projects or duties as assigned.
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Talent Development ManagerGammon Construction Ltd Apr 2013 - May 2015Hong Kong1.Oversee the operations of Gammon Academy and monitor its effectiveness2.Liaise with internal business partners to develop appropriate training solutions for business needs3.Provide career coaching and follow up the career development plan for successors4.Execute talent development programs for high potential managers in quality5.Initiate cross-divisional projects and involve in HR retention programs6.Periodically review the effectiveness of company sponsorship policy -
Learning & Development ManagerSynergis Management Services Ltd / Hsin Chong Construction Group Jun 2007 - Apr 2013Hong Kong, Mainland1.Won the Sliver Award of HKMA Excellence Award in Training & Development in 2009, and Best Citation Awards of ASTD in 2010 under two categories of Performance Management and Change Management 2.Oversee all L&D Strategies and Involve in Organizational Development Initiatives for the Group in HK and China i.e Develop Competency based Talent Development Model and Training Curriculum, Talent Development Programs for Hi-flyers 3.Develop the full learning curriculum for Synergis and Hsin Chong Group i.e. internalize 7 habits trainings to different levels, and develop Professional Development Programs for young engineers4.Leverage resources of two listed companies by providing quality programs to cater for business needs5.Monitor the effectiveness of Graduate Trainee Program and Management Trainee Program, and propose improvement plans for program enhancement 6.Develop Synergis Corporate University serves as Talent Retention Strategies and Train up line managers to be HR Mgr by providing “Every Mgr is a HR Mgr” Program. 7.Implement service enhancement initiatives and build the service culture i.e. Total Customer Satisfaction Model and Total Customer Experience Model
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Assistant Training ManagerSino Group Of Hotels Aug 2006 - Apr 20071.Providing field coaching and experience sharing sessions for newly developed Premium Properties of Sino Land i.e. One SilverSea, Mount Beacon and The Vision City for the provision of 5-star hotel service.2.Leading the service enhancement projects like Service From The Heart, Sino Mystery Shoppers’ Program 3.Overseeing the Group Staff Development Program and providing Consultancy Services and Training Solutions to Line Departments like Front Desk Upselling ProgramInvolving in all Recruitment Activities and Development Program for Corporate Management Trainees, Industrial and Overseas Trainees4.Involving in HR projects i.e. Employee Satisfaction Surveys, Performance Management System -
People Development SpecialistThe Hong Kong Jockey Club Sep 2005 - Apr 20061.Organizing Management Retreat, Customized Training Programmes for different departments2.Sourcing and evaluating the Effectiveness of External Consultants3.Implementing annual Performance Management System and related training 4.Recruiting and arranging placements for Graduate Trainees
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Learning & Development OfficerChow Sang Sang Holdings Int’L Ltd Apr 2001 - Aug 2005Hk, Prc1.Designing and delivering Competency-Based Training Programs i.e. customer service and professional selling, personal effectiveness, supervisory workshops2.Initiating the Training System in Mainland and Delivering Customer Service and Management Programs for Mainland Branch Managers3.Involving in establishing and implementing Performance Management System and Job Banding Exercises4.Leading and Training up the Service Team to participate and attain Top-Five and Champion in HKRMA Service Awards (2001), HKRMA Mystery Shopper Program (2001-04), MTR Shopping Arcade Service Quality Award5.Monitoring the Service Standards by Field Coaching, Launching Service Excellence Campaigns and Service Ambassadors Programme
Daphne Chan Skills
Daphne Chan Education Details
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Space Of The University Of Hong KongCredit -
The Hong Kong Polytechnic University2Nd Class Division One
Frequently Asked Questions about Daphne Chan
What company does Daphne Chan work for?
Daphne Chan works for Housing Authority
What is Daphne Chan's role at the current company?
Daphne Chan's current role is Assistant Training Manager at Housing Authority.
What is Daphne Chan's email address?
Daphne Chan's email address is cp****@****.com.hk
What is Daphne Chan's direct phone number?
Daphne Chan's direct phone number is +852251*****
What schools did Daphne Chan attend?
Daphne Chan attended The Hong Kong Polytechnic University, Space Of The University Of Hong Kong, The Hong Kong Polytechnic University.
What skills is Daphne Chan known for?
Daphne Chan has skills like Learning And Development, Talent Development, Training, Talent Management, Performance Management, Human Resources, Learning Management, Organizational Development, Management, Coaching, Staff Development, Organizational Learning.
Who are Daphne Chan's colleagues?
Daphne Chan's colleagues are Ashley Pasillas, Alan Johnston, David Carrington, Tsz Mau Cheng, Les Vanwormer, Terence Thompson, Maria Williamson.
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Daphne Chan
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Daphne chan
United Kingdom
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