Daphne Dansby, Cptd Email & Phone Number

United States

Birmingham, Alabama Area

Instructional Design• Conduct needs assessments to determine the appropriate content and medium to meet the needs of the client.• Determine an appropriate design and development model appropriate for each project.• Select and/or modify existing instructional materials based upon the needs of the client.• Develop instructional materials that reflect an understanding of the diversity of the learners.• Apply business skill to plan and manage multiple instructional design… Show more Instructional Design• Conduct needs assessments to determine the appropriate content and medium to meet the needs of the client.• Determine an appropriate design and development model appropriate for each project.• Select and/or modify existing instructional materials based upon the needs of the client.• Develop instructional materials that reflect an understanding of the diversity of the learners.• Apply business skill to plan and manage multiple instructional design projects concurrently.• Promote collaboration, partnerships, and relationships among the participants in a design project.• Evaluate and assess the course and its impact.• Verify that all courses meet the company standard and follow company guidelines.Project Management• Gather information and ideas from subject matter expert (SME) to define training needs and solutions.• Develop course development plan and time line.• Work closely with SME to ensure adherence to deadlines.• Coordinates with multiple persons to ensure that all lines of business affected are prepared for course launch. Show less

Instructional Design• Conduct needs assessments to determine the appropriate content and medium to meet the needs of the client.• Determine an appropriate design and development model appropriate for each project.• Select and/or modify existing instructional materials based upon the needs of the client.• Develop instructional materials that reflect an understanding of the diversity of the learners.• Apply business skill to plan and manage up to 2-3 instructional design… Show more Instructional Design• Conduct needs assessments to determine the appropriate content and medium to meet the needs of the client.• Determine an appropriate design and development model appropriate for each project.• Select and/or modify existing instructional materials based upon the needs of the client.• Develop instructional materials that reflect an understanding of the diversity of the learners.• Apply business skill to plan and manage up to 2-3 instructional design projects concurrently.• Promote collaboration, partnerships, and relationships among the participants in a design project.• Evaluate and assess the course and its impact.• Verify that all courses meet the company standard and follow company guidelines.Training• Engage the audience by using a variety training processes such as brainstorming, group discussion, hands on practice, games, and lecture.• Plan delivery to accommodate diverse audiences with sizes ranging from 2 - 150.• Deliver training using various mediums such as WebEx, face to face onsite, face to face in classroom, and face to face in workshop.• Modify training material each release cycle. • Evaluate and assess the course’s effectiveness.• Follow up with clients to assist with training questions.• Manage up to 4 training projects with time spans up to 2 years concurrently.• Ensure that instruction meets the company’s standard and follows company guidelines. Show less

Classroom• Selected instructional goals/objectives.• Designed appropriate assessments.• Designed coherent instruction.• Planned for homework and projects that will effectively drill, review, and enrich.• Utilized school and external resources to meet academic needs.• Demonstrated knowledge of resources and use of technology.• Created an environment of respect and rapport through reinforcement and praise without partiality or sarcasm.• Managed student behavior by… Show more Classroom• Selected instructional goals/objectives.• Designed appropriate assessments.• Designed coherent instruction.• Planned for homework and projects that will effectively drill, review, and enrich.• Utilized school and external resources to meet academic needs.• Demonstrated knowledge of resources and use of technology.• Created an environment of respect and rapport through reinforcement and praise without partiality or sarcasm.• Managed student behavior by creating classroom rules, routines, and procedures that allowed the students to assume responsibility for themselves.• Prepared weekly lesson plans.• Complied with board policies and procedures.Extracurricular• Dance Team Sponsor• Assistant Volleyball Coach Show less

Transaction Processing• Processed over 200 deposits, withdrawals, payments, transfers, bond redemptions, cash advances, travelers' checks, cashiers' checks, and/or money orders totally an average of $120,000.00 daily.• Verified transactions and resolved discrepancies promptly.• Balanced cash totals and resolved out-of-balance conditions.• Processed commercial returned items totally as much as $50,000.00 daily.Customer Service• Presented and explained bank services and… Show more Transaction Processing• Processed over 200 deposits, withdrawals, payments, transfers, bond redemptions, cash advances, travelers' checks, cashiers' checks, and/or money orders totally an average of $120,000.00 daily.• Verified transactions and resolved discrepancies promptly.• Balanced cash totals and resolved out-of-balance conditions.• Processed commercial returned items totally as much as $50,000.00 daily.Customer Service• Presented and explained bank services and products to customers to enhance their financial relationship. Referred customers to bank officers for further product inquiry.• Answered questions and solved problems for customers by listening to problems, collecting data, securing answers, and escalating issues when necessary. Show less