Imports census data from 5 client companies with 500 - 10,000 employees each on at least a weekly basis, analyzing the consequent data transformations, validating the results for disruptions to expected automated operations, and manually processing employees per client instructionsAudits the system to ensure accuracy/validity of eligibility dates, employee payroll deductions, coverage for dependents, rate discriminators, employee data, outgoing COBRA offers, and personal information affecting benefit eligibilityCorresponds daily with benefits administrators from client companies to report and resolve audit issues, communicate errors from census data, manually correct discrepancies, and ensure overall client satisfactionAnalyzes Electronic Data Interchange files to resolve weekly eligibility discrepancy reports and data issues reported by over 25 insurance companies, working with major US medical, dental, vision, and disability carriers Presents the internal client team with any trends in audits, census data, and discrepancy reports to help diagnose and correct systemic issues or adjust manual processesTrains new Client Service Analysts in data analysis processes that are common across clients as well as in their day-to-day work in Excel, secure file transfer programs, task management systems, and the company’s proprietary dashboards

Taught Integrated Math 1 Core and Honors (algebra, geometry, statistics, and quadratic functions)Led daily Microsoft Teams meetings for 5 classes of 25 students eachDeveloped and tailored daily lessons, formative assessments, and summative assessments in response to the needs, strengths, and prior knowledge of studentsConducted engaging presentations and learning activities with a 3:10 ratio of in-person students to virtual students during second semester hybrid learningImplemented Microsoft Teams as a Learning Management System to assign daily work, communicate deadlines, organize digital classroom materials, and interface with students and their familiesAdapted instruction for 20 Limited English Proficient students and 19 special education students according to the accommodations listed in their Individualized Education ProgramOffered daily virtual and in-person Office Hours to assist students in individualized meetingsContacted parents/guardians via weekly phone calls, emails, and text messages in English and Spanish to detail their student’s progress and maintained a record of parent/guardian contactRecorded student data from 3-5 assessments per each of the 10 units of study to be collaboratively analyzed with math department colleagues in weekly Professional Learning Team meetingsCollaborated with special education teachers, school counselors, administration, and teachers in other disciplines to ensure the best outcomes for students processing the trauma of the COVID-19 pandemic

Taught 2 Algebra, 2 Algebra with Support, AP Calculus AB, and Co-taught 1 AlgebraCrafted lessons which allowed students to practice reasoning-and-proving skills daily in small and full group discussionsCreated differentiated learning opportunities by implementing hands-on activities and encouraging students to consider algebraic, graphical, and tabular methods of solving equationsWrote itemized grading rubrics for weekly formative assessments communicating clear expectations to students Fostered a math talk community where students reflect on the strengths of their peers’ thought processes and suggest changes if neededLed weekly classroom meetings with students to foster a democratic classroom with student leaders and common valuesObserved mentor teachers’ interactions with parents via email, phone calls, and parent-teacher conferencesIntegrated daily and weekly feedback from students and mentors to improve instruction

Instructed Northwestern student-athletes one-on-one and in small groups in single and multivariable calculus Encouraged self-sufficient learning by helping students deconstruct problems and analyze their mistakesTailored instruction to individuals’ learning styles, strengths, and goals

Taught 2 algebra classes of 8-9 rising ninth-grade studentsCollaborated with fellows and mentor teacher to plan and implement lessons on linear and quadratic equationsAssessed student progress with formative/summative assessments and wrote individual student evaluationsMentored 9 students in completion of individual research project about local community service opportunities