Daphne Eugene, Mba Email & Phone Number

Vienna, Austria

Garmisch-Partenkirchen, Bavaria

Garmisch-Partenkirchen, Germany

Greater New York City Area

 Support SVP with day-to-day business solutions including operations planning, calendar management, bookkeeping, travel itineraries, records retention, and reception coverage. Orchestrated a 20,000 sq.ft. office relocation; interfaced with IT, accounting, and functional units to allocate space, people, time, equipment for 40 employees.  Manage Concur Travel Reporting system as a strategic records retention portal for procurement of supplies, tracking payments for P&L/budgeting, and… Show more  Support SVP with day-to-day business solutions including operations planning, calendar management, bookkeeping, travel itineraries, records retention, and reception coverage. Orchestrated a 20,000 sq.ft. office relocation; interfaced with IT, accounting, and functional units to allocate space, people, time, equipment for 40 employees.  Manage Concur Travel Reporting system as a strategic records retention portal for procurement of supplies, tracking payments for P&L/budgeting, and AR/AP receivables/payables processing. Compose a variety of applications and forms; type letters, internal memos, order office supplies & prepare reports; support the overall efficiency and productivity of the office's operations. Develop and implement trainings that effectively promotes employee engagement. Show less

Greater New York City Area

 Anticipated needs of SVP and Office Manager; filed and retrieved organizational documents, records and reports; composed and finalized agendas, streamlined workflows, and prioritized strategic business activities. Liaised with key internal stakeholders to prepare the company’s Operating manual, typing, printing and photocopying confidential documents, and compiling binders. Utilized Salesforce.com to update customer sales data, while equipping leaders with a system that alerts to… Show more  Anticipated needs of SVP and Office Manager; filed and retrieved organizational documents, records and reports; composed and finalized agendas, streamlined workflows, and prioritized strategic business activities. Liaised with key internal stakeholders to prepare the company’s Operating manual, typing, printing and photocopying confidential documents, and compiling binders. Utilized Salesforce.com to update customer sales data, while equipping leaders with a system that alerts to revenue trends, client follow-up and lead management. Show less

Performed key administrative functions without supervision during business off-hours.Supervised 7 school-aged foster boys, in home-like environment.Completed daily reports for review by executive staff, ensuring proper processing.Collaborated with staff members to maintain coverage throughout campus.

Offered leadership responsibilities within three months of serving with organization.Planned and executed ministry schedule for a team of ten members.Arranged specific area for designated time-frame to minister to other members of organization.Communicated with leaders through After-Service Reports (ASR) weekly about auxiliary operations.Planned and made purchases for Auxiliary functions. Maintained funds and receipts for purchases made.Mentor 2009 -… Show more Offered leadership responsibilities within three months of serving with organization.Planned and executed ministry schedule for a team of ten members.Arranged specific area for designated time-frame to minister to other members of organization.Communicated with leaders through After-Service Reports (ASR) weekly about auxiliary operations.Planned and made purchases for Auxiliary functions. Maintained funds and receipts for purchases made.Mentor 2009 - CurrentThe Center of Worship - Souled; Studied and maintained the execution of the 13 LETTERS Curriculum.Maintained a constant line of communication between teens and Elders.Provide guidance through positive feedback and counseling to four teenaged girls.SKILLS Fluent in Haitian-CreoleMicrosoft Office: Word, Excel, Power Point, PublisherType Speed: 48 wpm Show less

 Applied instructional delivery for 104 cases based on individual learning styles while improving communication and social skills through reinforcement and behavior modification techniques. Promoted interpersonal relations with parents, case workers, and city officials for the purpose of ensuring a mutual satisfactory outcome within administration guidelines.

Provided customer service, through both face-to-face and telephonic interaction, in order to analyze and create solutions to customer concerns.Supervised a team of 8-12 employees, coordinating both scheduling and employee duties.Trained team members for front-end-position duties and customer interface.Created and maintained Excel log sheets and organized reports for manager's review.Resolved customer problems with fast and efficient solutions.

Provided excellent customer service to parents and students seeking information pertaining to financial assistance.Exceeded customer expectations in knowledge of university's offerings and assisted in directing students to programs to fit their life situations.Utilized computer systems to input data information.Maintained excellent written and oral communication skills throughout organizational and critical thinking processes.Maintained professionalism during high-stress… Show more Provided excellent customer service to parents and students seeking information pertaining to financial assistance.Exceeded customer expectations in knowledge of university's offerings and assisted in directing students to programs to fit their life situations.Utilized computer systems to input data information.Maintained excellent written and oral communication skills throughout organizational and critical thinking processes.Maintained professionalism during high-stress interactions with unhappy parents and students. Show less

Associates In Arts, Culinary Arts/Chef Training

Master Of Business Administration, Operations Management 2011

Bachelor Of Arts, Anthropology 2008

Activities and Societies: Alpha Kappa Psi, Black Student Union, Fashion Exclusive, Gospel Choir