Promoted to Administrator after 10 months, I took on the role of primary contact for implementing and customizing our new HRIS system. Collaborating closely with the HRIS implementation consultants, I assisted with tailoring payroll, time and labor, expense, and onboarding modules to align with organizational needs and integrated the system with our benefits and retirement platforms.In this role, I also prepare and submit payroll through the HRIS , resolving any payroll inquiries promptly and conducting audits to ensure accuracy. As the main support for staff and management, I provide user support across our HRIS, Google Suite, benefits, and retirement systems. Additionally, through coordinating with third-party benefits administrators, I led open enrollment and addressed employee benefits inquiries.I continue to oversee Employee Experience Manager responsibilities, such as onboarding support, creating job descriptions, and handling administrative projects and billing submissions.

After 9 months of working as an administrative assistant for one program, I was promoted into this role which impacted the entire organization and incorporated more HR tasks.As Employee Experience Manager, I led the development of a comprehensive onboarding checklist, adapting it to evolving organizational needs. I onboarded new hires by setting up HRIS and Google Suite profiles, explaining benefits, and ensuring all paperwork was completed. I also managed terminations, including paperwork, scheduling, exit interviews, and final paychecks.In support of consistent onboarding practices, I led manager meetings to establish detailed onboarding procedures across programs. Additionally, I maintained accurate accounts payable records.

In my first administrative role, I played a role in supporting day-to-day operations, which included note-taking, record maintenance, filing, and data entry for accounts payable. I also assisted with organizing program events as well.One of my main achievements in this role was leading the transition to digital documentation. After hearing at a meeting that a pain point of our organization was that all forms were still physical, I took the initiative to self-teach Adobe Acrobat Pro and created digitally fillable onboarding and client forms. Afterwards, I introduced Docusign to the organization to streamline document signing processes.

• Increased student engagement and learning by preparing teaching materials according to each student's individual needs and interests• Implemented crisis intervention strategies in order to de-escalate problem behaviors and regulate students’ emotions resulting in less verbal and physical conflict on a daily basis• Worked with a diverse range of students with special needs ranging from kindergarten to high school grades.

• Virtually collaborated with a team to create and present infographics about current events and issues affecting transnational Filipino communities• Presented finished infographics to small groups of up to 10 people• Collected data surrounding Filipino-American transnational activism in Northern California for an appeal to the CSU board regarding the Philippine Human Rights Act

• Adapted to last-minute changes in a fast-paced environment through completing orders, managing customer complaints, and providing refunds to ensure customer satisfaction • Trained 5 new employees in food preparation, food safety standards, customer service, and store maintenance to ensure that the quality of food and service provided continues to meet standards