Daphne Gaghagen Email and Phone Number
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Leader in the formation and success of the creative lifecycle of content, from conception to post-production and optimization. Building end-to-end content strategy, driving day-to-day planning and execution of content. Writing is designing. Big believer in the power of authentic, people-first connections. At Charles Schwab, I work as a Content Strategist to build and enhance experiences in the Service Advisor Center.At The Forum, I work as Director of Content to create winning content strategies and optimal user experiences for B2B and B2C in industries including tech, healthcare, medical devices, construction and manufacturing, energy management, telecom manager solutions, engineering, ITSM, and retail. Full website builds, ebooks and white papers, case studies, blogs, email, and social media.Effective strategies to propel audience growth resulted in: - Doubling of total impressions in search engine results for a high-profile building products manufacturer. - Increasing the position from 22 to 12 in search engine results for a competitive product-based and GEO-targeted keyword. - Doubling website referrals from search engine results for a high-profile building products manufacturer. - Over 60 phone calls and 220 clicks from Google Search Ads for commercial technology services. - Increased overall website traffic by 174% for an industry leader in commercial retail. - Increased leads overall by 300% for building products manufacturer [90 day results] - Increased leads overall by 303% for a leader in commercial retail.At Babylon Health, as a Content Strategist, I wrote our company-wide Style Guide and designed a Center of Excellence for content engagement, along with an international blog calendar and strategy, and member flows throughout the Activation experience to bring the promise of 24/7 digital healthcare to a worldwide audience.At IBM, I oversaw blog strategy and execution along with YouTube strategy and execution for IBM Systems. Editor-in-chief of the IBM Servers & Storage Blog, overseeing performance and insights.Results: - Top 10-performing IBM blog averaging 12-15k visitors monthly. - Video lead for strategy on YouTube and MediaCenter (IBM's central video platform,) overseeing content strategy, creative models, execution and amplification. Ran the “Make Less Matter More" content audit, reducing 5 YouTube channels to 1, and removing over 2k videos down to 120 high-quality videos representative of the Systems brand. 9.38k subscribers.
Charles Schwab
View- Website:
- schwab.com
- Company phone:
- 800-435-4000
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Sr. Manager, User Design ContentCharles Schwab Jul 2024 - PresentWestlake, Texas, Us -
Sr. Ux Content Strategist, Charles SchwabAquent Apr 2023 - PresentBoston, Ma, Us -
Content Curator, FreelanceNational Restaurant Association Mar 2023 - Jul 2024Washington, Dc, UsFreelance writer for new National Restaurant Association website and product pages -
Director Of Content & Client ManagerForum Digital Marketing Jan 2019 - Jul 2024San Diego, California, UsIndustries: tech, biotech, ITSM, geotechnical, energy management, retail, life sciences, construction and manufacturing.Services: digital marketing and advertising, public relations, brand strategy, content development, SEO, web design, risk-free marketing audits.Deliverables: paid and organically driven media. White papers/e-books, case studies, blog posts, website copy and content, social media, email and newsletter campaigns. The Forum’s omnichannel strategies propel audience growth across digital platforms and win usable leads from targeted cohorts.Results:Digital Marketing & SEO - Doubled the total impressions in search engine results for a high-profile building products manufacturer. - Increased the position from 22 to 12 in search engine results for a competitive product-based and GEO-targeted keyword. - Doubled the total website referrals from search engine results for a high-profile building products manufacturer. - Over 60 phone calls and 220 clicks from Google Search Ads for commercial technology services. - Increased the overall website traffic by 174% for an industry leader in commercial retail. - Increased leads overall by 300% for a building products manufacturer [90 day results] - Increased leads overall by 303% for a leader in commercial retail. - Increased website visits by 107% for a large design and professional services firm. - 36% of new website visitors converted to leads for an industry leader in commercial retail. - Increased organic web visits by 36% for a regional design firm.Social Media Marketing - Double the Instagram followers for a building products manufacturer (30-day period) - Earned ROI of Facebook ads of 95% for a professional services client. -
Ux Content StrategistBabylon Aug 2021 - Dec 2022London, GbContent quality oversight, with a strong ability to document processes, identify gaps in content structure, and assist in scaling the team with company growth. Building strong bridges between Experience Design, Operations, Product, Clinicians, Engineers, etc. -
Managing Editor, Systems Content MarketingIbm Feb 2021 - Aug 2021Champion for the IBM Systems content discipline and go-to resource for content enablement. Exceptional skills as a creative field leader driving day-to-day planning and execution of content design and creation. Accountable for oversight of all storage content created by the Systems worldwide business unit and four primary geographic regions.Editor-in-chief of the IBM Servers & Storage Blog, overseeing content strategy, data performance and insights, and annual blog-wide content audit. Top 10 performing IBM blog averaging 12-15k visitors monthly.Video lead for strategy on YouTube and MediaCenter (IBM's central video platform,) overseeing content strategy, creative models, execution and amplification. Oversaw the 2020 "Make Less Matter More" content audit, reducing 5 YouTube channels to 1, and removing over 2k videos down to 120 high-quality videos representative of the Systems brand. 9.38k subscribers.Above-average business unit engagement scores (23%) and response rates.Leading geo translations/versioning program for asset conversions worldwide, translating into 6 languages for global reach.Generate editorial calendars to schedule content posting, manage campaigns, and track deadlines.Devised digital media strategies to optimize reach and engagement with content.Checked all sites and online elements for proper adherence to brand guidelines and functionality.
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Systems Blog ManagerIbm Apr 2019 - Feb 2021
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Social Business ManagerIbm Jul 2015 - Dec 2019IBM Sales & Distribution, Digital Sales - IBM USAnon-IBM employee, Contractor
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Editor In ChiefSan Diego Moms Jul 2018 - Jul 2021San Diego, Ca, UsEditor/copy editor/writer for https://sandiego.momcollective.com and the San Diego Moms organization. -
Freelance Content WriterZhivago Partners Mar 2018 - Mar 2021Jamestown, Ri, UsWriter for multiple clients on behalf of Zhivago Partners marketing agency. -
News Editor/AnchorKogo Radio Jan 2015 - Jul 2015San Francisco, UsEditor & producer of KOGO’s Afternoon News with Ernie Brown and Marilyn Hyder from 4-7PM M-F. In charge of content creation of approx. 4.5 hours of local, national, and breaking news daily. Execution of news and social media strategy & branding. Overseeing KOGO’s social media presence on Twitter and Facebook. Content creation based on demographics, ratings, and the day’s top stories in the genres of local news, national news, business, health, sports, and entertainment. -
News DirectorWcco Radio Aug 2011 - Oct 2014UsLed a news team of 7 reporters, overseeing 24 daily newscasts. Scheduling, creation of original programming, overseeing of award submissions, and strategy in the handling of all breaking news. We were the recipients of a number of major awards, including the first Murrow Awards for Overall Excellence in the station’s history.Assisted with the implementation of WCCO-AM’s social media strategy beginning in 2011, on Twitter and Facebook. Guided content creation based on station growth and ratings targets. -
Am Executive ProducerKtar Fm Nov 2010 - Aug 2011Phoenix, UsEditor and producer of a 4-hour morning news show M-F, overseeing an editor, two hosts, and a traffic reporter in a helicopter, along with a team of sports, entertainment and news reporters. Designed news wheels based on branding strategy, ratings goals, and the day’s content. -
Reporter/AnchorKtar Fm May 2008 - Nov 2010Phoenix, UsFiled stories out in the field on a variety of topics, often going live on breaking news. -
Tv News ProducerKtvk-Tv Jul 2007 - Oct 2010Dallas, Tx, UsCrafted half-hour, hourly, and special report coverage for KTVK as both a line producer and a special projects producer out in the field. Participated on projects as varied as wildfire coverage, the death of Walter Cronkite, and the border patrol security crisis. -
Tv News ProducerWboc-Tv Aug 2005 - Jun 2007Salisbury, Md, UsI produced the 6 and 7PM flagship shows at WBOC, the first producer in station history to take on the regular double shift. I also created a special series on culture and the arts, originating footage and scripts for our on-air hosts.
Daphne Gaghagen Skills
Daphne Gaghagen Education Details
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Syracuse UniversityBroadcast Journalism -
Uc Santa BarbaraEnglish & Women'S Studies -
Bonita Vista High SchoolDiploma
Frequently Asked Questions about Daphne Gaghagen
What company does Daphne Gaghagen work for?
Daphne Gaghagen works for Charles Schwab
What is Daphne Gaghagen's role at the current company?
Daphne Gaghagen's current role is Tenured Content Manager & Content Strategist specializing in finance, tech, biotech, & healthcare verticals.
What is Daphne Gaghagen's email address?
Daphne Gaghagen's email address is da****@****ail.com
What schools did Daphne Gaghagen attend?
Daphne Gaghagen attended Syracuse University, Uc Santa Barbara, Bonita Vista High School.
What skills is Daphne Gaghagen known for?
Daphne Gaghagen has skills like Radio, Television, Storytelling, Broadcast Journalism, Broadcast, Breaking News, Enps, News Writing, Videography, Producing, Radio Broadcasting, Social Media.
Who are Daphne Gaghagen's colleagues?
Daphne Gaghagen's colleagues are John T. Christerson, Sal Valencia, Parker Willis, Aishwarya Kovver, Eric Norrell, James Chen, Paul Dunk.
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