Daphne Galvan Email and Phone Number

Achieved all set sales goals while providing outstanding customer service. Pushed products while identifying with individual customer requirements and preferences. Maintained clean display and store appearance. Updated customer database on a daily basis. Fostered and maintained excellent customer relationships. Greeted customers at door and determined their individual needs. Ensured customer satisfaction at every stage of sale. Recommended new products and upcoming events to customers.Responded to all customer queries with accuracy and courtesy.

Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments. Received and processed cash and credit payments for in-store purchases. Shared product knowledge with customers while making personal recommendations. Demonstrated that customers come first by serving them with a sense of urgency. Maintained friendly and professional customer interactions .Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices. Operated a cash register to process cash, check and credit card transactions. Administered all point of sale opening and closing procedures. Opened and closed the store, which included counting cash drawers and making bank deposits. Answered customers’ questions and addressed problems and complaints in person and via phone. Helped customers select products that best fit their personal needs. Educated customers on product and service offerings. Offered exceptional customer service to differentiate and promote the company brand. Built customer confidence by actively listening to their concerns and giving appropriate feedback. Communicated merchandise needs and issues to appropriate supervisors in a timely fashion. Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.