Daphne Kao

Daphne Kao Email and Phone Number

Vice President, Human Resources @ Waypoint Insurance @ Waypoint Insurance
Daphne Kao's Location
Vancouver, British Columbia, Canada, Canada
Daphne Kao's Contact Details
About Daphne Kao

With over 15 years of Human Resources experience in both corporate and start-up environments, I have spent my career in a variety of industries. Currently, I lead all Human Resources for Waypoint Insurance, a leading BC broker for Commercial, Personal and Auto insurance and a proud Navacord brokerage partner. Prior to this, I led all things People & Culture for Choom, an elevated retail cannabis company in the evolving legal Canadian cannabis industry, with store locations across British Columbia, Alberta and Ontario. Before Choom, I led the HR function at Knix, a women’s apparel ecommerce company where I was accountable for the foundational build out of the HR function for a rapidly growing startup. I have also spent several years at Aritzia as an HR business partner for various departments during my tenure, both at Aritzia's head office in Vancouver, BC and in the field for Aritzia's biggest market in Ontario with 30+ boutique stores. My HR background extends beyond retail brands with time spent at large corporations including technology giant AOL and in professional services with Altus Group, a global leader of commercial real estate services and software. My sweet spot is a growth environment or an environment ready for change, partnering and understanding the business in order to identify, diagnose then develop proactive solutions to ultimately support the business, drive productivity, engagement, attraction and retention. I am passionate about what I do and am involved in all aspects of the business, which includes leading and executing on all People & Culture strategies, operations and programs.I hold an Honours Bachelor of Science from the University of Toronto, am a Certified Human Resources Leader (CHRL) through the Human Resources Professional Association in Ontario, and have been trained through the Coaches Training Institute.

Daphne Kao's Current Company Details
Waypoint Insurance

Waypoint Insurance

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Vice President, Human Resources @ Waypoint Insurance
Daphne Kao Work Experience Details
  • Waypoint Insurance
    Vice President, Human Resources
    Waypoint Insurance Mar 2023 - Present
    Courtenay, British Columbia, Ca
  • Choom
    Vice President, People & Culture
    Choom Sep 2019 - Aug 2022
    Vancouver, British Columbia, Ca
    The role was the head of People & Culture and accountable for the entire HR scope of a rapidly growing retail business in the newly legal Canadian cannabis landscape. At its peak, Choom had 17 stores across 3 provinces. The role had oversight in all HR operations and partnered with the business to build and execute on Choom's people & culture strategy, programs and processes, identified organizational people & culture needs that informed and added value to the business. Oversight included talent acquisition, talent management, performance management, compensation, benefits, employee relations, employee engagement, compliance and payroll.
  • Knix
    Director, People & Culture
    Knix Jul 2018 - Sep 2019
    Toronto, Ontario, Ca
    Head of People & Culture and accountable for all HR functions and culture initiatives at Knix. As the first ever HR hire for Knix, this included the foundational building of processes, policies and programs to scale with the growth of the company as well as the day-to-day HR operations.
  • Aritzia
    Senior Manager, Talent
    Aritzia Jan 2014 - Jun 2018
    Vancouver, Bc, Ca
    Retail: January 2018 to June 2018 based out of Toronto for the 30+ boutique stores in Ontario. Corporate: January 2014 to December 2017 based out of Aritzia’s Vancouver Support Office. Partnered with the business and led HR functions in the entire life cycle of employees in assigned client groups at the Aritzia head office based out of Vancouver, British Columbia and then in-market in Ontario. Led as the HR business partner for the following assigned groups: E-Commerce, Marketing, Store Development, Retail Stores (front-end), Retail Operations (back-end), Customer Care and District-level and Regional-level leaders in Canada and USA across Management, Operations and Merchandising.
  • Aol
    Human Resources Manager
    Aol Nov 2012 - Dec 2013
    New York, Ny, Us
    This role was a 14 month maternity leave backfill. Provided direction and support on all HR matters for employees in four offices across Canada with strong emphasis on recruitment & selection, performance management, employee engagement and corporate HR initiatives and programs. Worked in partnership with the centralized HR team based out of the US. Led and executed on the application which resulted in placing #2 in Canada’s Best Workplaces 2014 selected by the Great Place to Work Institute.
  • Menupalace.Com
    Human Resources Manager
    Menupalace.Com May 2011 - Nov 2012
    Toronto, Ontario, Ca
    Led the delivery of all HR services including recruitment & selection, benefits, payroll, performance management, employee engagement initiatives and safety programs. Managed 4 HR employees.
  • Altus Group
    Global Human Resources Generalist
    Altus Group Aug 2008 - May 2011
    Toronto, Ontario, Ca
    Global Human Resources Generalist: February 2009 to May 2011Human Resources Coordinator: August 2008 to February 2009Based out of the company's global head office and supported with HR duties in recruitment, onboarding, policies, administration and due diligence for a handful of Canadian, USA and Asia-Pacific acquisitions. The role evolved to support approximately 100 USA employees in a Generalist capacity following an acquisition.

Daphne Kao Skills

Human Resources Hr Support Retail

Daphne Kao Education Details

  • Coaches Training Institute
    Coaches Training Institute
    Co-Active® Coach Training Program
  • Seneca Polytechnic
    Seneca Polytechnic
    Human Resources Management
  • University Of Toronto
    University Of Toronto
    Honours Bachelor Of Science

Frequently Asked Questions about Daphne Kao

What company does Daphne Kao work for?

Daphne Kao works for Waypoint Insurance

What is Daphne Kao's role at the current company?

Daphne Kao's current role is Vice President, Human Resources @ Waypoint Insurance.

What is Daphne Kao's email address?

Daphne Kao's email address is daphne.kao@me.com

What schools did Daphne Kao attend?

Daphne Kao attended Coaches Training Institute, Seneca Polytechnic, University Of Toronto.

What skills is Daphne Kao known for?

Daphne Kao has skills like Human Resources, Hr, Support, Retail.

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