Daphne Letherer Email & Phone Number

Remote

Assisted with role transitions on the Human Assets team. Supported the updating and rebranding of Ascend's LMS, Looop. Developed training materials for incoming new hires.

Indianapolis, Indiana, United States

Adopted additional responsibilities to support our organization’s development and growth upon completion of AmeriCorps VISTA service year. Responsible for strengthening Ascend’s talent through training, recruitment, and operational services to enable current and future team members’ success while championing Ascend’s core values.▪Organize and process monthly time reports, expense reimbursements, and credit card report for 31 team members.▪Facilitate the onboarding preparation and training for 11 new hires from July 2021 – September 2021.▪Recruit for 3 semester intern roles and 6 AmeriCorps VISTA roles for Ascend Indiana.▪Build and deliver training materials via the LMS Looop and in-person sessions.▪Manage Ascend’s internal LMS, consisting of 280 published resources.▪Provide in-office support to all team members during hybrid work transition.▪Cultivate company engagement by coordinating 16 events and activities from June 2020 – September 2021.

Indianapolis, Indiana, United States

As the Operations and Research Coordinator, I manage Ascend’s internal operations and provide professional administrative support to the Director of Operations and Talent and cross-functional teams. This includes:▪Designing and implementing Ascend’s first learning management system (LMS) Looop, including the development of the organization’s onboarding strategic plan and playbook▪Facilitating new hire onboarding for ten incoming staff members while restructuring existing onboarding and training▪Crafting onboarding, training, and professional development materials in partnership with managers to incorporate Ascend’s core competencies▪Evaluating the current state of substance abuse in Indiana, supporting supporting Ascend’s Central Indiana Regional Prosperity project▪Enabling current and future VISTA member success through the development of program-specific onboarding, training, and professional development in alignment with the Corporation for National Service’s (CNS) guidelines▪Establishing sustainable processes for the long-term implementation for human resources’ projects, including LMS development, onboarding procedures, and team trainings ▪Cultivating company engagement during a period of remote work by coordinating fourteen virtual activities and events, including the creation of eye-catching graphics, flyers, and itineraries▪Conducting research and proposed recommendations on human resources strategies and best practices to support Ascend’s growth statewide ▪Utilizing surveys to adjust trainings, virtual events, and performance evaluations to be more effective and engaging

Remote work to to support Dr. Niklas Manz's research of Soviet biophysics experiments, particularly the work of Soviet scientist Boris Pavlovich Belousov. I use my knowledge of Russian in three ways:▪Proofreading the transcriptions of citations for Russian articles▪Transcription of original documents, including official letters, biographical essays, and publication lists▪Translation of original documents from Russian to English

▪Assist students with their Russian language studies, including grammar, speaking, writing, and reading ▪Grade and provide helpful commentary on assignments

Wooster, Ohio

▪Perform general clerical duties ▪Enter data into TMA and organize Microsoft Excel spreadsheets▪Complete office tasks and projects as needed ▪Further refining customer service and multi-tasking skills in an office setting

Knightstown, Indiana

▪ Served customers, kept line stocked, and prepared food for the line▪ Worked with team members and occasionally led evening shifts, delegating the daily tasks to co-workers▪ Demonstrated respectful customer service skills to work efficiently

Wooster, Ohio

▪ Repair and build costume pieces and accessories▪ Completed other duties as needed, such as cleaning, re-stocking and pulling garments, and assisting with fittings▪ Make creative decisions and problem-solve independently

Bachelor Of Arts - Ba, International/Global Studies

Activities and Societies: Member of the Russian Suite--Housing for Russian speakers; host weekly Russian events Dancer in Blackbirds Irish.

Russian Studies