Specialized Benefits is a partnership that evaluates, implements and services employee benefit plans. We also work with brokers to enroll and assist in administering the best voluntary benefit plan for their clients. We are designed to attract quality employees and increase retention and loyalty at the workplace. We preserve our relationships with our businesses and broker partners by offering the best possible customer service. Highly experienced Customer Service professional. Able to handle a high volume of customers in a fast-paced environment, with minimum supervision, while maintaining emphasis on the highest quality of service. Excellent listening skills, oral and written communications. Comfortable in interacting with all levels of the organization and public. Excellent problem solving and negotiating skills. Able to make decisions independently and quickly with minimal escalations.