-Compiles, produces, generates and analyzes data. Prepares and inputs on-line computer transactions and other entries necessary to create, maintain and correct customer billing.-Corrects and processes demand & non-demand billing, discrepancy listing items and rate changes.-Reviews results of information obtained from field observation for accuracy. Analyze company records and field order results and presents findings in a clear and concise format with recommendations. Updates accounts as necessary.-Prepares monthly reconciliations of accounts receivable and various revenue analysis reports. Balances cash posting of day and night deposits and the cash journal entry.-Requests, prepares and analyzes on-line and manual statements.-Contacts customers to arrange and verify appointments for meter readings, initiates necessary field orders and processes meter readings for billing purposes.-Obtains statements of accounts from outside agencies to insure correct payment processing.-Maintains and processes sale order entry and tracking.-Researches company records for information needed to resolve customer inquires. Initiates field orders with appropriate instructions for field personnel.-Processes sales tax exemptions, abetments and related transactions.

Processed, balanced, and posted daily activities for operational department including Home Banking/Bill Pay and PayrollHandled and researched member problems in an efficient, accurate and timely mannerComplied with operational and regulatory procedures and assist in executing department projectsProcessed payroll changes and research requests in a timely mannerAttended training session upon request

Greeted, assisted, monitored and verified individuals entering the residence hall and provided valid identification in a responsive mannerResponded to telephone calls in a cheerful, polite manner and in a spirit of helpfulnessMaintained a clean, organized and presentable work area

Processed, balanced and posted daily activities for operational department including Home Banking/Bill Pay and PayrollHandled and researched member problems in an efficient, accurate and timely mannerComplied with operational and regulatory procedures and assisted in executing department projectsProcessed payroll changes and research requests in a timely mannerAttended training session upon request

Office support such as mailing, front desk coverage, and filingAssisted the marketing manager with projects and promoting events.Attend meetings, new hire orientations and events with marketing managerHelped keep the inventory closet organized and up-to-date