Daphne Quah Email & Phone Number

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

▪ Administration of income and expenditure for relevant programs, including processing of purchase orders, quotes, and invoices, and ensuring compliance with relevant policy and legislative requirements▪ Contract administration for relevant programs, including artists, participants, suppliers, and their associated procurement requirements▪ Liaison with festival artists and participants, including administration and communications management▪ Triaged and resolved enquiries relating to festivals from the public▪ Social media monitoring on event▪ Assisted in accreditation in the lead up to and on event day

Melbourne, Victoria, Australia

Part of the inaugural team of facilitators to deliver the Talk Money financial literacy program, which was awarded in the international Monetary Awareness & Inclusion Awards, to primary and secondary schools in Victoria.Managed stakeholder relationships and exceeded stakeholder feedback by 800% of target KPI.Acted as brand ambassador for the program to all staff, parents and students in schools.Participated in workshop development to enhance and improve workshop content and impact to students and schools.

Melbourne, Victoria, Australia

Conduct quality control and auditing for manufacturing defects and accurate item description.Conceptualization and implementation of store designs and creative displays.Generating ideas for new designs and marketing and publicity material.Creating purchase orders, sales orders, billing and invoicing reconciliation, and following up with vendors on late orders.Answering all customer enquiries to ensure maximum customer satisfaction.Assisted with onboarding and training of new employees.Implemented standard operating procedure and training for new employees.

Melbourne, Victoria, Australia

Manage stock arrival and dispatch to clients.Create sales orders and input customer data into online database system.Ensure store front and display cases are presented to a high standard.Conduct quality control and auditing for manufacturing defects and regular inventory stock takes.Managed office supplies to ensure the smooth flow of daily operations.

Singapore

Created course content and delivered syllabus for a range of subjects including Research & Writing, Arts History, Proposal Writing, Acting and Theatre Improvisation to diploma and degree students.Devised assignments and assessed students according to given academic criteria.Delivered course content through lectures, tutorials and one-to-one mediums.Revised and improved on existing syllabus and obtained the highest rate of student completion in Research & Writing since the inception of the course.Acted as external examiner to students from other courses.Created and facilitated 4 week-long acting short course to adult students.

Singapore

Procured projects and delivered them to the highest level of professionalism.Collaborated with government and academic institutions to deliver arts activations.Arranged meetings with key stakeholders to obtain contracts and deliver services.Managed and organised all administration, finance and tax for the business.Corporate Trainer / Facilitator Past workshops include:-Singapore Armed Forces military training role plays-Ngee Ann Polytechnic Film Directors trainingActor / Presenter Experienced in stagecraft and ensemble workFacilitated acting workshops to a range of ages from high school students to retirees Directed students for Trinity College London drama examinations and obtained Distinction.Past projects and collaborations include:-The Esplanade Theatre PLAYtime! theatre series for children and Oktoburst! festivals-Ministry of Education Educational videos-Singapore Civil Defence Force Roadshows -Trinity College London Speech & Drama training workshops-LaSalle College of the Arts Diploma, Bachelor and Acting Short CoursesProject Management- Production Manager for Short & Sweet Theatre Festival Mandarin 10-Stage Manager and Assistant Stage Manager

London, England, United Kingdom

Inputted data of 500 interview candidates into Excel spreadsheet databaseCreated alphabetical archival for all interview foldersRetrieved files with missing information and sourced relevant paperwork to compete them Supported Operations team on event days with ad hoc tasks

Coordinating and liaising between the artistic, administrative and production teams to bring about the smooth running and execution of the Mandarin 10 section of Short + Sweet Singapore.

Ma, Arts

Postgraduate studies in Professional Acting Trained at Academy of Live and Recorded Arts (ALRA)

Ba (Hons), Theatre, Performing Arts

Activities and Societies: Monash University Student Theatre