Daphne Saxton Email & Phone Number

Clermont, Florida, United States

Celebration, FL

Orlando, Florida Area

Orlando, Florida

-Pulled and analyzed daily profitability/margin reporting for errors.-Completed daily billing for warehouse and direct shipments.-Created tickets to offset waste and calculated new cost for substituted items.-Completed month end financial duties.-Reviewed and prepared operating expenses and payments to freight companies.-Maintained and grew working.

Richmond, Virginia Area

- Generated daily, weekly and/or monthly reporting from Cognos and other systems to ensure that the fulfillment processing was being accurately reflected and billed. Researched and corrected any errors found.- Created invoices and compiled individualized back up to send to clients based on their needs.- Assisted in troubleshooting and procedures for new.

- Booked entertainment clients into conventions. Negotiated contract offer details for compensation, transportation, lodging, etc. - Oversaw appearance details, scheduling and promotion. - Managed appearance on-sight to ensure contract was upheld by all parties.

- Managing accounts. Constructing statements. Collecting outstanding balances. Monitoring escalated and VIP accounts and their needs.- Analyzing payment and dispute trends. Researching contract rates. - Investigating misapplied funds and overpayments to find out where payments should be applied.

- Assisted in management of a team. Mentored and trained associates. Monitored team performance and coached on ways to improve. Compiled team statistics. Updated boards and created and monitored team contests.- Handled irate calls. Found best way to appease customer while keeping costs low. Worked outside the box to find a way to take care of each.

- Took orders and handled customer needs for the Service Excellence Center- Found ways to help elevate the customer experience, increase sales and increase profitability.

- Posed with park guests for pictures in character. Danced in the daily show.- Helped care for and maintain costumes.

- Completed professional development training.- Worked with JAG officers on cases and paperwork. - Performed research, conducted interviews, photographed subjects, wrote and edited articles for base newspaper.- Organized cadet entertainment events.- Planned, organized, and managed recruiting events. - Supervised the progress of younger cadets. Conducted.

- Performed front desk duties including checking guests in and out. Making, changing or canceling reservations. Created invoice and obtained payment. Answered phones. Monitored cleaning staff- Checked competition rates daily. - Satisfied customer complaints. Adjudicated unruly guest issues.- Created training procedures and documentation for new Guest.