I am an experienced retail manager with a proven track record for being a team player and team leader as well as exceeding customer service goals. While I enjoy working in my current position, I am pursuing a career change to a field that is more fulfilling and closer to my interests. I have a passion for food and cooking and would like to establish myself in a career where I'm making a difference in someone's quality of life.I enrolled in the Food Service Worker Certificate program at Fanshawe College where I have excelled in courses on nutrition, customer service, special diets and food safety.My goal is to work in a hospital or long-term care facility in the food services department. I plan to utilize my recent education combined with extensive customer service, organizational, interpersonal and teamwork skills from my experience as a Retail Manager to benefit the department.
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Retail ManagerSoftmoc Oct 2005 - PresentLondon, Canada AreaRoles and responsibilities of manager:• Manage all employees on site: recruit and select, train, schedule and discipline staff• Plan and oversee daily activities of staff to meet company objectives, timelines and goals as well as meet customer needs while exceeding customer service satisfaction• Create and publish invoices, reports, stock-tracing, payroll data and financial records• Oversee and organize incoming and outgoing stock and banking transactions• Provide direct sales and extensive customer service• Prioritize organization of store for maximum efficiency• Prepare materials and lead product knowledge meetings for staffAccomplishments as manager:• Quickly promoted to positions of increasing responsibility• Revitalized sales staffs and built effective teams• Exceeded targeted sales goals and deadlines• Significantly increased promotion of key products and marketing concepts• In Vaughan, temporarily managed, simultaneously, two staffs at two sites• In Mississauga, achieved 30% increase in sales revenue within a few months of becoming manager• Awarded “Rookie Manager of the Year”• Officially recognized by supervisors and customers for meeting and exceeding customer satisfaction
Daphne Sitko Skills
Daphne Sitko Education Details
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Hospital Or Long-Term Care -
English
Frequently Asked Questions about Daphne Sitko
What company does Daphne Sitko work for?
Daphne Sitko works for Softmoc
What is Daphne Sitko's role at the current company?
Daphne Sitko's current role is Retail Manager.
What schools did Daphne Sitko attend?
Daphne Sitko attended Fanshawe College, Western University.
What skills is Daphne Sitko known for?
Daphne Sitko has skills like Merchandising, Customer Service, Management, Retail, Visual Merchandising, Fashion, Loss Prevention, Retail Sales, Social Media, Store Management, Cooking, Customer Satisfaction.
Who are Daphne Sitko's colleagues?
Daphne Sitko's colleagues are Roland Charles, Jacob Ferreira, Chirag Tare, Keyanna Clarke, Veronica Boireau, Abbie Macdonald, Gurvir Benipal.
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