- Engage and qualify inbound leads to build a sales pipeline, emphasizing ZoomInfo's value to potential customers.- Educate prospects on ZoomInfo's solutions, focusing on addressing their pain points across Sales, Marketing, Operations, and Recruiting teams.- Collaborate with Account Executives to identify new opportunities and build trust with internal and external stakeholders.

• Contributed to scaling re:WORK TRAINING's impact by generating qualified prospects through participation in the Get This Work Bootcamp.• Generated and managed leads for the company's Tech Sales Training Program, Donor Program, and Corporate Partnership Program.• Collaborated with Sales and Marketing teams to develop strategic plans, conducted sales calls and demos, and maintained accurate prospect records in the CRM while identifying areas for process improvement.

• Reviewed credit applications and collateral valuations within Freddie Mac and Fannie Mae guidelines.• Managed pipelines and conducted financial audits via multiple CRMs.• Led policy implementation projects and served as SME for training initiatives, promoting cross-unit collaboration.

• Managed intake for discovery and witness requests, ensuring timely processing.• Analyzed legal documents such as subpoenas and affidavits to assess case assignments.• Implemented internal verification processes to ensure compliance with standards and mitigate risk.

• Managed borrower and third-party communications through multiple CRM platforms across delinquency stages.• Ensured Home Preservation reviews met compliance standards via cross-functional collaboration.• Provided SME support, contributed to process improvement, and facilitated new hire training and development.

• Contacted default account holders using auto and manual dialers and multiple CRMs, offering options to bring accounts current.• Managed past-due and foreclosure accounts to minimize losses and restore positive statuses.• Fostered collaboration with stakeholders to enhance workflows and ensure accurate responses aligned with policies and regulations.