Daphneann Knight Email & Phone Number

Raleigh, North Carolina, United States

• Assist with the daily workload of the Director • Lead and note-taker of the weekly manager's meetings and other meetings.• Project organizer for specific projects.• Assist with comp time aging reports and LWOP reports for the division. • Beacon system time administrator for the division.• Attend bi-weekly HR meetings • Assist with the Jerry Coble Institute of Learning (JCIL-the Division's training catalog) and career progression.• Track FML for the division• Ensure eBilling for the entire division is accurate and updated with the phone company.• Approve supply orders for the division in ServiceNow and enter eProcurement requests.• Assist with maintaining the division's monthly budget report and any analysis needed.• Contribute license holder, keep the division's intranet updated with weekly paper process status, announcements, org charts, monthly newsletter, etc. • Create and update org charts for the division when needed using Visio. • Create and compose a monthly divisional newsletter. Setting and enforcing deadlines, making a final determination about what will be published in an issue, and overseeing all publication operations by compiling, editing/proofreading, and finding/selecting photos.• Create and compose a weekly PowerPoint communication out to the division by email.• Desk inspection coordinator, compile and report out quarterly desk inspection results.• Division Core Adobe User, create fillable PDFs as needed.• Review and annually update recertifications on different systems/applications for the division.

Raleigh, North Carolina, United States

• Serve as Human Resource liaison for all employees in the division, processing paperwork for (terminations, resignations, promotions, new hires, etc.) into ServiceNow system.• Oversees all personnel issues for all permanent/temporary employees.• Permanent employee time administrator (approve/correct time/run reports using Sap Gui in Beacon systems).• Maintain vacancy reports for all permanent and temporary employees within the division. • Post jobs through ServiceNow for the division. • Schedule and conduct interviews for all new hires.• Assist with recruiting temporary employees (during tax season) for the division. • Assist with onboarding and offboarding for permanent and temporary employees.• Administer skills assessment tests for all new applicants applying for jobs within the division. • Administer permanent and temporary employee orientations for the division. • Create and maintain all employee file folders for the division.

Raleigh-Durham, North Carolina Area

•Provide support to the Director, Assistant Directors, Records manager, and Divisional Secretary of the Documents and Payments Processing Division.•Serve as Human Resource liaison for all employees in the division by handling/processing paperwork for (terminations, resignations, promotions, and new hires).•Permanent employee time administrator (approve/correct time/run reports using Sap Gui in Beacon systems).•Temporary employee time administrator (approve/correct time using Sap Gui in Beacon systems).•Maintain vacancy reports/organizational charts for all permanent/temporary employees within the division. •Administer skills assessment tests for all new applicants applying for jobs within the division. •Administer divisional orientations for permanent/temporary employees.•Assist with the recruitment and hiring of tax season temporary employees.•Certificate processor for the North Carolina Department of Revenue Records Manager.•Supply order Coordinator for the division.•Emergency Evacuation Coordinator for the division.

Raleigh-Durham, North Carolina Area

•Perform data edit functions on a personal computer by entering data into access and excel databases to include but not limited to permanent/temporary employee database, skills assessment database, and North Carolina Dept of Revenue Court order database.•Serve as the division temporary employee time administrator.•Process all temporary employee paperwork (new hire, termination, and reinstatement) within the division.•Create and maintain temporary employee file folders. •Administer skills assessment tests for all applicants within the division. •Researching tax returns, entering data, and preparing collections for reposting payments and returns sent in by taxpayers.•Certificate Processor for North Carolina Dept of Revenue records manager.

Raleigh-Durham, North Carolina Area

• Assist the Director, Assistant Director, and other division managers with special projects as needed. • Answer the telephone, transfer calls, take messages, receive/direct visitors for the division.• Respond to suggestions and report maintenance problems within the division.

Cary, North Carolina

•Responsible for various administrative duties to include, but are not limited to: answering phones, transferring calls, maintaining files, ordering office supplies, scanning confidential documents, distributing outgoing and incoming mail, and other general clerical duties for the division.•Assist director and assistant director with special projects as needed.

Orange, New Jersey

•Supervised a team of eight tellers (create/maintain employee files, create/prepare work/lunch schedules for employees via database).•Trained all new employees (tellers).•Reconciled cash receipts and settled teller drawers, balanced cash/coin books, proofed (count down) cash vaults and ATMs daily/weekly.•Ordered/maintained supplies for the bank.•Crossed-trained with other branches and assisted branch managers on the platform by (opening/closing accounts, logging/keying mortgage, and consumer loan payments, and cross-selling bank products). •Assist with customer service issues and answered multi-line telephone.

Orange, New Jersey

•Provide customer service by keying/entering deposits, withdrawals, checks, printing cashier checks/money orders, closing accounts, and other important banking information. •Cross selling bank products such as checking/savings accounts, credit cards, bonds, traveler checks, and line-of-credit.

Bachelor Of Business Administration - Bba (Summa Cum Laude), Management, 3.994

Associate Of Arts And Sciences (A.A.S.), Accounting And Business/Management

High School Diploma, Business Administration

Activities and Societies: Future Business Leaders of America