Daphne Chan Email & Phone Number

Macquarie Park, NSW, AU

Sydney, New South Wales, Australia

Auckland, New Zealand

Auckland, New Zealand

• I oversee the delivery and development of the Applied Business Programme (Level 7) and Postgraduate Diploma in Business (Level 8) with approximately 200 students and 12 full-time and part-time staff. The primary focus.
• Successfully completing an audit with NZQA in 2017 for the Diploma in Applied Business (Level 7).

Auckland, New Zealand

• During this period, I led the team in delivering the Diploma in Healthcare: Applied Management (Level 7) with a focus on programme quality, compliance to standards and liaison with both NZQA and NZCDI; the latter was.
• Successfully completing three audits by NZQA and NZCDI in 2016 and 2017;
• Attaining 100% assessor agreement rate for external moderation from NZQA in 2017.This programme was discontinued in 2017, and I was offered the opportunity to lead the Business Programmes at NZIE (see above).

Auckland, New Zealand

• I was seconded into this role to implement a formal Learning & Development Management System (LMS) based on Moodle. The system was much-needed at the time to ensure that Geneva could consistently deliver.
• Building the LMS by converting a large volume of under-utilised paper and classroom-based training materials into e-learning resources that learners could use interactively online – the system was used nationally and.
• Working with Clinical & Business Development leaders within Geneva to develop and deliver new training programmes and assessments aimed at improving specific competencies;
• Collaborating with an Industry Training Organisation (Careerforce) by sharing the LMS content and contributing to the development of industry-wide healthcare Level 2, 3 & 4 Unit Standards using Articulate Storyline.

Auckland, New Zealand

• I managed the advertisement, selection, interviewing and profiling of non-registered health professionals for the Auckland DHBs.Achievements include:
• Obtaining 90% acceptance rate for the candidates presented and continuously exceeding monthly KPIs.

Auckland, New Zealand

• My role was to identify training needs of existing employees and new recruits, planning and delivering necessary training, including the marking of Unit Standard-based assessments. I also implemented technology-based.
• Supporting a large group (50+) of Homecare Support Workers through the process of achieving their Level 2 and 3 National Certificates.

Postgraduate Diploma In Business Research

Masters In Applied Psychology, Industrial/Organisational Psychology, 2Nd Class Honours (1St Division)

Bachelor Of Social Sciences (Honours), Clinical Psychology, 1St Class Honour

Bachelor Of Arts (Ba), Psychology And Statistics