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Daphnee B. Email & Phone Number

Customer Account Specialist ( Bilingual French) at Michelin
Location: Greenville, South Carolina, United States 5 work roles 1 school
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Michelin
Role
Customer Account Specialist ( Bilingual French)
Location
Greenville, South Carolina, United States
Company size
50774 employees

Who is Daphnee B.? Overview

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Quick answer

Daphnee B. is listed as Customer Account Specialist ( Bilingual French) at Michelin, a company with 50774 employees, based in Greenville, South Carolina, United States. AeroLeads shows a matched LinkedIn profile for Daphnee B..

Daphnee B. previously worked as Customer Service Specialist at Tirehub and Bilingual Customer Service Representative at Dux Machinery Corp. Daphnee B. holds Certificate, Human Resources Management And Services from Hec Montréal.

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Michelin

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Profile bio

About Daphnee B.

Customer Service Professional with 9+ years of experience increasing client retention, promoting new products, and improving call center efficiency. My Commitment to Client Satisfaction: • Responded to 100+ customer inquiries by email or phone per day to optimize client satisfaction.• Liaised with sales, marketing, and management to develop solutions and accomplish objectives.• Developed customer service policies to meet and exceed industry service standards.Leveraging Strong Organizational Skills: • Verified shipment of all purchases and ensured invoices were sent to the accounting team.• Demonstrated strong organizational and time management skills while managing projects.• Possessed strong organizational skills and successfully completed assigned tasks.Resolving Customer Inquiries & Escalations: • Processed orders and returns, issued credits and refunds, while maximizing customer support.• Used strong analytical and problem-solving skills to develop effective solutions for situations.• Researched issues with shipments, product damage, and incorrect product amounts.

Current workplace

Daphnee B.'s current company

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Michelin
Michelin
Customer Account Specialist ( Bilingual French)
Greenville, SC, US
Website
michelin.com
Employees
50774
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Company profile
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5 roles

Daphnee B. work experience

A career timeline built from the work history available for this profile.

Customer Account Specialist ( Bilingual French)

Michelin

Greenville, SC, US

Customer Service Specialist

Current
Tirehub

United States

Sep 2023 - Present

Bilingual Customer Service Representative

Dux Machinery Corp

Repentigny, QC

  • Spearheaded 100+ customer inquiries by email or phone per day to optimize client satisfaction.
  • Verified shipment of all purchases and ensured invoices were sent to the accounting team.
  • Coordinated with customers to prepare return policy documents in an efficient manner.
  • Researched issues with shipments, product damage, and incorrect product amounts
Jul 2021 - Oct 2023

Customer Service Administrator

Sunlife

Montreal, QC

  • Championed the management of 150+ customer calls per day maximizing client satisfaction.
  • Responded efficiently to customer inquiries received in the call center or in writing.
  • Provided assistance to Financial Advisors and Customer Service Associates to meet customer needs by responding to inquiries and responding promptly to client inquiries or concerns.
  • Processed changes to client files and set up a new pension plan application by sponsor
Jul 2019 - Jul 2021

Customer Service Specialist

Td

Greenville, SC

  • Directed over 100 customer calls per day while improving all aspects of client satisfaction.
  • Researched and responded to daily customer service issues through phone calls and emails.
  • Coordinated with operations staff to resolve service problems and boost client satisfaction.
  • Educated clients on account services and resolved inquiries regarding statement information.
Sep 2014 - Jun 2019
Team & coworkers

Colleagues at Michelin

Other employees you can reach at michelin.com. View company contacts for 50774 employees →

MO Mark O'Riordan Mark O'Riordan Colleague at MichelinGreater Melbourne Area, Australia View → LD Luciano Devoti Luciano Devoti Colleague at MichelinTurin, Piedmont, Italy, Italy View → AM Anyeline Marin Cardona Anyeline Marin Cardona Colleague at MichelinCali, Valle Del Cauca, Colombia, Colombia View → AT Aurelie Thoraval Aurelie Thoraval Colleague at MichelinGreater Clermont-Ferrand Area, France View → LB Ludovic Blein Ludovic Blein Colleague at MichelinGannat, Auvergne-Rhône-Alpes, France, France View → AC Andreea Croicu Andreea Croicu Colleague at MichelinBucharest, Romania, Romania View → JP Jean Picard Jean Picard Colleague at MichelinLucerne, Lucerne, Switzerland, Switzerland View → MC Marta Carneiro Marta Carneiro Colleague at MichelinLisbon, Lisbon, Portugal, Portugal View → BW Bertrand Willk-Fabia Bertrand Willk-Fabia Colleague at MichelinGreater Clermont-Ferrand Area, France View → WS Wilton Silva De Araujo Wilton Silva De Araujo Colleague at MichelinRio De Janeiro, Rio De Janeiro, Brazil, Brazil View →
1 education record

Daphnee B. education

FAQ

Frequently asked questions about Daphnee B.

Quick answers generated from the profile data available on this page.

What company does Daphnee B. work for?

Daphnee B. works for Michelin.

What is Daphnee B.'s role at Michelin?

Daphnee B. is listed as Customer Account Specialist ( Bilingual French) at Michelin.

Where is Daphnee B. based?

Daphnee B. is based in Greenville, South Carolina, United States while working with Michelin.

What companies has Daphnee B. worked for?

Daphnee B. has worked for Michelin, Tirehub, Dux Machinery Corp, Sunlife, and Td.

Who are Daphnee B.'s colleagues at Michelin?

Daphnee B.'s colleagues at Michelin include Mark O'Riordan, Luciano Devoti, Anyeline Marin Cardona, Aurelie Thoraval, and Ludovic Blein.

How can I contact Daphnee B.?

You can use AeroLeads to view verified contact signals for Daphnee B. at Michelin, including work email, phone, and LinkedIn data when available.

What schools did Daphnee B. attend?

Daphnee B. holds Certificate, Human Resources Management And Services from Hec Montréal.

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