Daphne Foreman

Daphne Foreman Email and Phone Number

UX Writer @ Consumer Reports
New York, NY, US
Daphne Foreman's Location
New York City Metropolitan Area, United States, United States
Daphne Foreman's Contact Details
About Daphne Foreman

The common thread that unites my content design and UX strategy work—and what I consider to be my superpower—is connecting the dots: across goals and strategy, among agile and hybrid project teams, and in the critical task of reconciling the bigger picture and the granular details.The variety of my work and life experiences to date provides multiple lenses that inform my writing and editing in content design, content strategy, and team leadership roles.Diverse audiences require creative approaches at every stage of product and service design. How we use language matters. How we contextualize data matters.Content design is more than labeling a button. It’s about taking the entire user journey—from its start to its natural conclusion—and making it our own.Simply put, I light up at the intersection of words and design. Earlier in my career, this meant when text and images combined for layout, whether in print or online. (Until that point, they’re not yet great copy or great design: How they unite in service to the user is what will make them great.) Now it means having followed a more tech-informed user experience over to the product stack. Where the sooner we can light things up, the better.https://daphneforemancd.comWhen I’m not knee-deep in content design, I am a part-time professional singer and volunteer end-of-life doula. I'm also a proud member of NATS (National Association of Teachers of Singing) and Dancers Over 40.___________________________________________As a creative content design professional, I have deep expertise in translating and exceeding expectations specific to strategy and smart execution in both B2B and B2C environments, working across functions and silos—both real and imagined—to achieve performance and production goals. Across a long career, representative industries include:- Nonprofit management- Managed health care- Employee benefits consulting- Management consulting- Telecommunications- HR/Workforce management SaaS- Life, accident, and health insurance- Personal finance and banking- Financial service journalismClients have included: ADP, BMW, Deloitte Consulting, ESI Design, Wachtell Lipton, Debevoise & Plimpton, Clifford Chance, The Hartford, Guardian Life, Prudential Financial, Dell Technologies, LegalZoom, Aetna Health Plans, Polo Ralph Lauren, Timberland, and major labor unions.

Daphne Foreman's Current Company Details
Consumer Reports

Consumer Reports

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UX Writer
New York, NY, US
Daphne Foreman Work Experience Details
  • Consumer Reports
    Ux Writer
    Consumer Reports
    New York, Ny, Us
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  • Tech | Media | Financial Services
    Seeking Senior Ux Content Design | Ux Writer | Content Strategy Role
    Tech | Media | Financial Services Sep 2024 - Present
    As a content designer, content strategist, and writer, I am a dot connector who designs with words. With the user’s goals firmly at the center, I work with UX designers, UX researchers, developers and engineers, product managers, and operations and marketing professionals to design and deliver services and systems that meet our users where they are and help them get where they need to go.Continuing educ. since May 2024 layoff includes completing 35-hour PMP Certification prep course; online work in accessibility, generative AI, and Human-Computer Interaction: The Foundations of UX DesignUX/UI/strategy tools include FigJam, Figma, Miro, Jira, Confluence, Trello, Basecamp, Optimal Workshop
  • Professional Musician
    Independent Music Professional
    Professional Musician Oct 1992 - Present
    My content design work has had a long-term accompaniment that's not reflected elsewhere in this LinkedIn profile: I performed one woman shows here in NYC, at Don't Tell Mama and other venues, with musical director Paul Trueblood from c. 1994 to 2005. This professional singing ran alongside my full-time work. Currently, am a vocal coach and supply singer/section leader for churches in NYC metro. Previously, church organist and music director.
  • Indeed.Com
    Ux Content Designer - Indeed Hire
    Indeed.Com Apr 2022 - May 2024
    Austin, Texas, Us
    Indeed Hire partners with Indeed clients to recruit for and fill high-volume and specialty staffing needs. As solo UX Content Designer for Indeed Hire, helped align content strategy and business goals across multiple teams and stakeholders moving at high speeds—while keeping the human user firmly at the center.- As half of a codesigning team [content designer, UX designer], completed high-visibility UX designs for job request onboarding, responding to changing requirements and meeting agile deadlines. To launch a highly visible MVP, delivered 312 screens, states, workflows, and edge cases in 17 working days to meet tight product management deadlines.- Supported up to seven product managers—and their assigned UX design, engineering, and user research teams—during a series of larger Indeed internal reorganizations that affected Indeed Hire's business plans and priorities.- Helped ensure consistent and high-quality user experience across Hire platform by actively creating and refining UX work, including content audits, card sorts, error messages, information architecture, user flows and wireframes, UX writing and design, journey maps, stakeholder management, cross-functional workshop facilitation, and co-conducting user research and concept/usability testing.UX/UI/strategy tools include FigJam, Figma, Miro, Jira, Confluence, Trello, Basecamp, Optimal Workshop[position ended by company layoffs of 1,000 Indeedians effective May 31, 2024]
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  • Forbes
    Lead Editor - Banking, Forbes Advisor
    Forbes Dec 2019 - Mar 2022
    Jersey City, Nj, Us
    At Forbes Advisor, a start-up personal finance service journalism product offering within a particularly well-known brand, balanced lead editor duties with content design and strategy, working within a globally distributed product/service team. Acted as an advocate for user experience (UX) in all interactions.Served as in-house expert for consumer banking content, including Best Of guides, bank and credit union reviews, checking/savings/money market accounts/CDs, savings and budget guidance, financial literacy, and innovative fintech product and service offerings. Managed two full-time staff (one associate/deputy editor, one writer) and 10+ freelance finance writers; optimized content production among global platform, product, SEO, and compliance teams. Created initial Forbes Advisor contributor style guide, establishing voice and tone guidelines, freelance work processes, and editorial standards. In the absence of formal UX support, worked with product, SEO, and operations teams to help ensure users would not be confused by mix of editorial and sponsored content, and help improve overall site navigation.Forbes Advisor: Lead Editor - Banking, Feb 2022–March 2022Forbes Advisor: Assigning Editor - Banking and Personal Finance, Jul 2020–Jan 2022Forbes Media LLC: Assigning Editor - Banking and Personal Finance, Dec 2019–Jun 2020Forbes Media LLC: interim Assigning Editor - Mortgages, Dec 2019–May 2020
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  • Contently
    Managing Editor And Content Strategist
    Contently Jan 2016 - Feb 2020
    New York, New York, Us
    Content strategist and managing editor for financial and professional services clients, both B2B and B2C, including Dell Technologies, Discover Credit Cards, First Horizon Bank, LegalZoom, The Hartford, Guardian Life, and Prudential Financial:- Advocated for users and clients with Contently product design and customer success professionals.- Managed clients’ individual content calendars, style guides, and communications planning with internal client stakeholders, including their marketing and legal teams, and with clients’ and Contently's writers, designers, and videographers.- Helped create and sustain brand voice, style, and tone of diverse publications; contributed to clients’ content design and content strategy development; managed multichannel campaigns.- Mentored writers and designers; assisted in generating story ideas; assigned stories; edited, from substantive and fact check to final; performed product user testing with platform support team.- Built long-term client relationships incorporating content design, digital strategy, SEO optimization, graphic and interactive design, and information architecture to enhance the user experience.
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  • Imagine Communication (D/B/A)
    Principal | Consultant | Senior Content Designer, Editor, Writer
    Imagine Communication (D/B/A) Sep 2001 - Jan 2016
    part-time: Jan 2016–Presentfull-time: Jan 2014–Jan 2016part-time: Dec 2010–Jan 2014full-time: Sep 2001–Dec 2010Senior content designer and strategist, communications consultant, writer, editor, researcher, and project manager for clients including:* ADP, Inc. – As an expert advisor, 2002–2009, helped grow ADP’s SaaS HR workforce management product. Created integrated marketing campaigns and sales training materials that resulted in a 100% increase in engagement among C-level audiences for ADP Workforce Now. Co-leading with ADP Research Institute team members, created two series of thought leadership white papers on HR management trends and SaaS solutions, distilling complex topics for executive audiences and assisting with data visualization. * BMW North America – Since 2003, have written, copyedited, and proofread internal and external product and marketing content, including BMW Aftersales Strategy and Business Development dealer-facing collateral, MINI consumer-facing resumes, technical/sales manuals, and military recruiting materials.* ESI Design – For Edwin Schlossberg project team, performed sales process analysis and UX research for multimillion dollar FL real estate developer, with goals of enhancing the user experience across their regional sales centers, increasing future homeowner engagement, and closing more sales.* Wachtell Lipton, Debevoise & Plimpton, Clifford Chance, among others – Legal proofreader and editor (10+ years). Via Seiden advertising agency, media proofreader/editor for NewYork-Presbyterian hospital system.
  • Guardian Life
    Financial Representative/Advisor; Interim Life Brokerage Manager
    Guardian Life Dec 2010 - Jan 2014
    New York , Ny, Us
    Wealth Advisory Group LLC (agency)- As a Financial Representative of The Guardian Life Insurance Company of America and a Registered Representative and Financial Advisor of Park Avenue Securities LLC, provided expertise to clients to organize, protect, and maximize wealth accumulation and distribution. [held Series 7, Series 66]- As agency’s interim Life Brokerage Manager, provided case support to affiliated external brokers and produced illustrations for full suite of Guardian Life Insurance products.- Helped new financial representatives develop compliant social media profiles and strategies.- Previously Life, Accident and Health Insurance Licensed in NY, CT, NC, and TN.
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  • Winstar Communications
    Director, Employee Communications
    Winstar Communications Sep 2000 - Jul 2001
    Us
    [position ended by corporate bankruptcy] - Developed and executed employee engagement content strategy; researched, wrote, edited, and project managed HR communications for benefits, compensation, training, executive policies, change management.- Eight months into the position, spearheaded Human Resources’ efforts for timely, compliant, and considerate notification of layoffs to 2,000 telecommunications professionals [44% of workforce].
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  • Deloitte
    Global Manager, Internal Communications
    Deloitte Sep 1998 - Sep 2000
    Worldwide, Oo
    In what was a newly created content strategy role, helped enhance engagement among 15,000+ Deloitte Consulting employees worldwide and established internal communications content procedures and systems, reducing duplicative systems and raising the visibility of global initiatives:- Conceived, developed, and launched global internal magazine, Collegium, from naming and concept through publication; co-managed external design firm resources and photographers. Served as chief editor (developmental editing to final on-press approvals); did all primary writing.- Assisted in managing a growing global in-person and virtual internal communications team, with members in Brussels, Hong Kong, NY, PA, GA, and CA; acted on Global Director’s behalf as required.- Facilitated global leadership’s use of electronic and hard copy distribution channels. Provided editorial and production support to Annual Report team and Americas Conference leaders.
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  • Segal
    Hr Communications Consultant (Full-Time), National Communications Practice
    Segal Apr 1997 - Sep 1998
    New York, Ny, Us
    With the goal of optimizing employee utilization of benefits and enhancing employer brand, for clients including Timberland, Greyhound, NBA, Maine Medical Center, Teamsters Locals: researched, wrote, edited, and managed production of HR benefits communications, including Open Enrollment support, SPDs (health and welfare, pension, annuity, training), websites. Led collaboration with design teams.
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  • Health Management Systems, Inc. / Hhl Financial Services, Inc.
    Senior Writer [Hms] / Manager Of Marketing Communications [Hhl]
    Health Management Systems, Inc. / Hhl Financial Services, Inc. Apr 1994 - Jan 1997
    ~ HHL, Manager of Marketing Communications, 1996–1997; position ended by corporate bankruptcy: Budgeted, designed, produced internal/external brand materials, sales support, and advertising. Designed and delivered sales training with VP Sales. Supervised Chicago, Houston administrative support.~ HMS, Senior Writer, Corporate Communications and Training, 1994–1996: Managed federal and state government RFP response process, writing, and SME involvement; led client presentations. Managed one Junior Writer; provided internal managed care training to HMS team.
  • Olsten Health Services
    Manager, National Accounts; Contract/Proposal Analyst
    Olsten Health Services Oct 1992 - Apr 1994
    Manager, National Accounts, Contracts and Account Development [1993-1994] and Contract/Proposal Analyst, National Accounts Team [1992-1993]: Advised national and regional sales directors, local sales and 60+ branch managers (across five time zones) on proposal submission, RFP response, sales negotiation, legal team review and contract execution. Supervised two Senior Account Development Administrators.
  • Aetna Health Plans
    Technical Marketing Consultant
    Aetna Health Plans Aug 1991 - Oct 1992
    Hartford, Connecticut, Us
    [original nine-month contract position extended by Aetna to 15 months]Provided complex RFP support to national managed care sales organization; served as proposal team subject matter expert on mental health, quality management.
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  • Very Special Arts Ct; The Kennedy Center; Yale University
    Nonprofit Sector Experience
    Very Special Arts Ct; The Kennedy Center; Yale University 1983 - 1991
    Very Special Arts Connecticut, Hartford, Connecticut: Executive Director, 1989-1991- Directed all arts and educational programs, both independent and joint ventures- Responsible for management and generation of organization's operating budget: coordinated 1990 Gala fundraising event, Edward M. Kennedy, Jr., Honorary Chair; planned and executed first direct mail fundraising campaign for 'Friends' of VSA CTThe John F. Kennedy Center for the Performing Arts, Washington, DC: Intern in Public Affairs, Marketing and Advertising, summer 1988: served as Managing Editor for the inaugural issue of Adventures in the Arts and authored the annual Kennedy Center Honorees bios [1988; and as a freelancer 1989, 1990]Yale University, New Haven, Connecticut: Assistant to the Director, Department of Athletics, 1983-1987- As a member of Department's senior staff, provided managerial and communications support to Director of Athletics, Frank Ryan- Supported University Development efforts focused on major individual alumni donors

Daphne Foreman Skills

Marketing Strategy Marketing Communications Editing Strategic Communications Leadership Social Media Nonprofits Public Speaking Thought Leadership Marketing Strategy Project Management Entrepreneurship Writing Strategic Planning Design Management Employee Benefits B2b Management Sales Process Communications Strategy Training And Development Business Writing Life Insurance Disability Insurance Retirement Planning Content Strategy Storytelling Digital Media Content Marketing Internal Communications Content Development Content Management Advertising Creative Strategy Integrated Marketing Campaign Management Social Media Marketing Digital Strategy Digital Marketing Blogging Digital Publishing Copywriting User Experience Customer Experience Copy Editing Newsletters Project Planning Consulting Client Services Strategic Leadership Employee Engagement Sales Presentations Strategic Communications Counsel Brand Strategy Key Client Relationships Collaborative Innovation White Papers B2b Marketing Strategy Digital Copywriting

Daphne Foreman Education Details

  • Yale School Of Management
    Yale School Of Management
    Marketing (Major); Organizational Dynamics
  • Yale - School Of Music
    Yale - School Of Music
    Singing
  • Randolph-Macon Woman'S College
    Randolph-Macon Woman'S College
    Politics
  • Broadway Dance Center
    Broadway Dance Center
    Tap
  • Hb Studio
    Hb Studio
    Musical Theatre Performance
  • Salisbury High School
    Salisbury High School

Frequently Asked Questions about Daphne Foreman

What company does Daphne Foreman work for?

Daphne Foreman works for Consumer Reports

What is Daphne Foreman's role at the current company?

Daphne Foreman's current role is UX Writer.

What is Daphne Foreman's email address?

Daphne Foreman's email address is da****@****llc.com

What is Daphne Foreman's direct phone number?

Daphne Foreman's direct phone number is +191756*****

What schools did Daphne Foreman attend?

Daphne Foreman attended Yale School Of Management, Yale - School Of Music, Randolph-Macon Woman's College, Broadway Dance Center, Hb Studio, Salisbury High School.

What are some of Daphne Foreman's interests?

Daphne Foreman has interest in Section Leader, Organist, Economic Empowerment, Member, Education, Nyc Planning Team, Environment, New York Women In Communications, Arts And Culture, Church Soloist.

What skills is Daphne Foreman known for?

Daphne Foreman has skills like Marketing, Strategy, Marketing Communications, Editing, Strategic Communications, Leadership, Social Media, Nonprofits, Public Speaking, Thought Leadership, Marketing Strategy, Project Management.

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