Daphne Gachie
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Daphne Gachie Email & Phone Number

Customer Experience Specialist at Lufthansa Group
Location: Kenya, Kenya, Kenya 7 work roles 1 school
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Current company
Role
Customer Experience Specialist
Location
Kenya, Kenya, Kenya
Company size

Who is Daphne Gachie? Overview

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Quick answer

Daphne Gachie is listed as Customer Experience Specialist at Lufthansa Group, a company with 48533 employees, based in Kenya, Kenya, Kenya. AeroLeads shows a matched LinkedIn profile for Daphne Gachie.

Daphne Gachie previously worked as Customer Care Specialist at Lufthansa Group and Key Account Manager at T3 (Top Travel Trip). Daphne Gachie holds Associate'S Degree, Tourism And Travel Services Management, Distinction from Iata'S Accredited Training School Network.

Company email context

Email format at Lufthansa Group

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Lufthansa Group

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Profile bio

About Daphne Gachie

As a Key Account Manager at t3, I manage, plan, and coordinate multiple projects for the leisure, travel, and tourism industry, ensuring that objectives are accomplished within timeframes, budgets, and funding parameters. I work closely with the executive team to overhaul onboarding processes, which improved product adoption rate by 26%. I also direct a process management strategy to overcome significant business-cultural norms, which resulted in the company implementing focused action to diversify their B2B distribution channels.I am a soon-to-be graduate with a Bachelor's of Science in Business Administration, Marketing, from Nairobi University. I have a passion for creating content and developing strategies that will grow your business. I have demonstrated skills in negotiation, sales, event management, and Microsoft Excel. I am proficient in project and customer relations management, cross-team communication, and best-in-class customer service. I am a dedicated community and business leader that initiates emerging trends, analyzes consumer needs, leverages new technologies, and builds creative solutions for revenue and customer base growth, cost savings, and market penetration.

Listed skills include Social Media, Hubspot, Content Management, Agile Project Management, and 21 others.

Current workplace

Daphne Gachie's current company

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Lufthansa Group
Lufthansa Group
Customer Experience Specialist
Kenya
Employees
48533
AeroLeads page
7 roles

Daphne Gachie work experience

A career timeline built from the work history available for this profile.

Customer Care Specialist

Current

Nairobi County, Kenya

Apr 2024 - Present

Key Account And Customer Support

Current

Nairobi, Kenya

Dec 2021 - Present

Customer Success Manager

Nairobi Kenya

Jul 2018 - Jul 2020

Sales And Customer Support

Nairobi Kenya

Dec 2016 - Jun 2020

Travel Consultant

Shian Tours And Travel
Mar 2016 - Nov 2016
Team & coworkers

Colleagues at Lufthansa Group

Other employees you can reach at be-lufthansa.com. View company contacts for 48533 employees →

1 education record

Daphne Gachie education

  • Iata'S Accredited Training School Network
    Iata'S Accredited Training School Network
    Distinction
FAQ

Frequently asked questions about Daphne Gachie

Quick answers generated from the profile data available on this page.

What company does Daphne Gachie work for?

Daphne Gachie works for Lufthansa Group.

What is Daphne Gachie's role at Lufthansa Group?

Daphne Gachie is listed as Customer Experience Specialist at Lufthansa Group.

Where is Daphne Gachie based?

Daphne Gachie is based in Kenya, Kenya, Kenya while working with Lufthansa Group.

What companies has Daphne Gachie worked for?

Daphne Gachie has worked for Lufthansa Group, T3 (Top Travel Trip), Continental Travel, Top Travel Trip, and Shian Tours And Travel.

Who are Daphne Gachie's colleagues at Lufthansa Group?

Daphne Gachie's colleagues at Lufthansa Group include Adewale Sanni, Niko Holmlund, Essam Shurbaji, Maha Lueck, and Najib Ahmed Karodia.

How can I contact Daphne Gachie?

You can use AeroLeads to view verified contact signals for Daphne Gachie at Lufthansa Group, including work email, phone, and LinkedIn data when available.

What schools did Daphne Gachie attend?

Daphne Gachie holds Associate'S Degree, Tourism And Travel Services Management, Distinction from Iata'S Accredited Training School Network.

What skills is Daphne Gachie known for?

Daphne Gachie is listed with skills including Social Media, Hubspot, Content Management, Agile Project Management, Account Management, Sales, Customer Retention, and Business Development.

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