Daphne Grabowski Email & Phone Number

United States

Lead educational, guided tours identifying hundreds of plants and animals, interpreting the functions of different ecosystems, researching up-to-date information, and relaying it to guests in a fun and engaging way creating awareness of environmental concerns and connecting guests to the natural world Responded to emergencies and resolved conflicts, working with people from all backgrounds and abilities ensuring an approachable, safe, and inclusive experienceCreated marketing plans and materials, tracked sales trends, and designed advertisements using a variety of software allowing for higher revenue and company awarenessPromoted company at local networking events establishing relationships with other local businesses and creating collaborative advertising opportunities and corporate team-building opportunities

St Augustine, Florida, United States

Operated a cash register efficiently and accurately and safely and properly operated equipment, including electric/manual hand jack, floor scrubber, and cardboard balerInterpreted and applied company policies and procedures resulting in uniformity and efficiency, increasing profitabilityUtilized excellent verbal and written communication skills to work both independently and within a team environment creating a cohesive workforce reducing staffing needs overallStayed organized, gave attention to detail, followed instructions and multi-tasked in a professional and efficient manner ensuring my individual contributions made the team properly function as a wholeProvided exceptional customer service, assisted customers with their shopping needs creating a high quality customer experience and repeat businessManaged store inventory counts according to guidelines and monitored inventory for accuracy increasing profitability through shrinkage reduction

United States

Led and designed educational, guided tours while safely driving a 60 ft open sided vehicle with up to 60 guests and researched and designed a new ghost tour which is used company-wideResearched latest historical discoveries, helped with historic fact checking to ensure an accurate tour and demonstration of industry knowledgeMaintained a safe environment for all guests, responded to emergencies and resolved conflictsEstablished tour time management and met strict deadlines, coordinating the timing and route of up to 15 vehicles at any time to ensure a smooth scheduleTracked sales trends using in house software to plan staffing needsPromoted company services at local networking events and through designing online advertisements and marketing materialsSupervised and trained up to 20 employees in various roles including a training program implemented for chartered tours creating a more accurate and engaging tour experience Supervised safety of all vehicles following DOT regulations and maintained accurate documentation of any accidents/employee issues Established a community involvement team that engaged in monthly volunteer opportunities with local organizations resulting in a better company image among locals

Lead yoga classes, served as nutrition consultant, educated students on yoga and the yogic tradition, presented a scripted 90 min set of instructions consistently and on timeCreated marketing plans and materials, tracked sales trends, and designed advertisements, nurtured relationships with local businessCheck in clients through specialized computer programAssist new clients with filling out proper forms, signing waivers, and processing paymentsSell new memberships and handle renewal of memberships with repeat clients

Create various graphic materials for individual clients satisfying their visual communication effortsNegotiate pricing of custom assignments Organize client meetings and establish a time management program to hit the client’s deadlineAssist clients in creating new marketing schemes through suggestion of adopting proven techniques

Florida, United States

Created metal objects for various uses around the park using a historically accurate forge. Educated the public on the history of blacksmithing and the basics of how to use a forge.

Check in clients through specialized computer programAssist new clients with filling out proper forms, signing waivers, and processing payments Sell new memberships and handle renewal of memberships with repeat clientsSettle disputes of new policies during a transition of ownershipSolicit retail sales of high-end yoga wear Conduct general cleaning for studio’s appearance and maintenance of studio’s daily operationsMarketingCreate various marketing schemes to attract new clients and retain current clientsHand-write personalized direct mail campaigns with emphasis on promoting specials at the studio

United States

Performed administrative duties such as answering phones, typing reports, and filing paperworkScheduled appointments with new and existing patientsProcessed new patient’s highly confidential information within the office and through proper insurance channels

United States

United States

United States

It Specialist

Associate Of Arts (A.A.), Graphic Design