Daphne Sim

Daphne Sim Email and Phone Number

Country Manager (APAC Region) @ OTRS Group
Singapore
Daphne Sim's Location
Singapore, Singapore
Daphne Sim's Contact Details
About Daphne Sim

I am on the mission of growing and managing the subsidiary in Asia. Supporting regional businesses with an end-to-end solution towards #digitaltransformation and modernising their business in APAC.In my professional career, I am solution-focused, a result-orientated leader, and have always been passionate about multiplying efficiency through technology.My approach system - entrepreneurial mindset, embracing change and adapting to new trends; and problem solving to stay competitive. I am also currently part of AI community on pro bono, building for our future society. Be in touch: daphnedev@gmail.com

Daphne Sim's Current Company Details
OTRS Group

Otrs Group

View
Country Manager (APAC Region)
Singapore
Website:
otrs.com
Employees:
121
Daphne Sim Work Experience Details
  • Otrs Group
    Country Manager (Apac Region)
    Otrs Group
    Singapore
  • Otrs Group
    Country Manager
    Otrs Group Jul 2020 - Present
    Oberursel, De
    OTRS APAC My journey: Manages the APAC subsidiary, budget control, leading remote team, operations, responsible for cloud software as a service sales & business development; and cultivates partnership for Asia Pacific - ANZ. In 2023, the customer growth rate of the APAC subsidiary reached 150%. The team collectively also achieved a 100% retention rate - contributing, serving and supporting customers of OTRS ASIA.
  • Otrs Group
    Sales Manager Apac
    Otrs Group Oct 2018 - Jun 2020
    Oberursel, De
    Handles sales for APAC, Australasia and Indian Ocean region. Takes care of events.
  • Electric Minds
    Head Of Strategic Partnerships
    Electric Minds Aug 2024 - Present
    Singapore, Sg
    Positive AI partnership towards community adoption for our world and humanity. Besides providing my pro bono services and hosting engaging events, we also partner with corporations from different industries who wants to support AI initiatives, to foster a supportive ecosystem for technology advancements that benefit our humanity.Be part of our events or collaborate with Electric Minds.https://www.linkedin.com/company/electric-minds/Calendar of events, subscribe here: https://lu.ma/electricminds
  • Park Hotel Group
    Manager Marketing (Grand Park Kodhipparu, Maldives) Global
    Park Hotel Group Feb 2017 - 2018
    Singapore, Sg
    Grand Park Kodhipparu, Maldives (Pre-opening Team) Global Pre-Opening Team for Park Hotel Group’s first Maldives property. A 5-star luxury resort with 120 luxurious private villa island.Consistent contribution of 30% direct bookings with USD 150,000 revenue per month from social media paid advertising and performance media. Integrated marketing strategy with International media relation investment for Middle East contributing to USD 140,000 revenue and 20-30% occupancy exponentially.Managing 10 international markets globally with targeted marketing programs.Spearheaded social media with 2000% growth of resort’s Instagram through KOLs and influencer marketing.Top IG account among Park Hotel Group chain of hotels within 6 months above 10,000 followers mark. Drove marketing strategy for brand identity and brand positioning on multiple online platforms.Campaign revenue data extracted from *GA statistic
  • Amari
    Marketing Communications Manager, Global
    Amari Oct 2015 - Jan 2017
    Bangkok, Th
    Amari Havodda Maldives (Pre-opening Team) Global Pre-Opening Team for Amari Havodda Maldives. A luxury 120-private villa island resort with five food and beverage outlets and a spa.Single-handed execution of brand management with brand positioning within 3 months’ opening time frame.Kickstarted digital marketing with international media relations resulted consistent base of 40% occupancy of Middle East guests to resort. (New market strategy penetration)Top IG account among 16 hotels in the same chain within span of 8 months with conversions on social to actual.Monthly collective sales collaboration strategy resulted with revenue of USD 120,000 through social media advertising. Influencer marketing with top luxury media with spike of 700% growth and consistent climb for subsequent months.
  • Virgin Active
    Senior Relationship Consultant
    Virgin Active Feb 2015 - Sep 2015
    London, Gb
    Build corporate accounts, business development and organising events for fitness club, leading to new segregated quality leads for sales team. Corporate sales driven role to increase brand awareness and membership numbers. B2B and B2C target business model.Setup corporate business new accounts with private banks, driven more than 10 corporate companies and more than 200 leads for conversion.Finished five months on and above target as team.Up-sell personal training and top among team, hit the set target five consecutivemonths.
  • Carlton Hotel Singapore
    Marketing Communications Manager
    Carlton Hotel Singapore May 2013 - Oct 2014
    Singapore, Sg
    Launched digital platform for them through database management, reputation management and SEM / performance media conversions for F1 revenue including 300% increase on web traffic for direct bookings.
  • Furama Hotels International
    Senior Marketing Communications Manager, Regional
    Furama Hotels International Sep 2012 - May 2013
    Singapore, Sg
    Corporate communications for 3 brands.Brand ambassador and guardian.Focusing on brand development, B2B and B2C Marketing as well as conceptualisation of creative directions.Kickstarted online initiatives, developed Brand guidelines for three major tier of hotels and resorts, driven awards for hotel for three consecutive years and two overseas resort opening within the region.
  • Furama Hotels International
    Marketing Communications Manager
    Furama Hotels International Oct 2010 - Feb 2012
    Singapore, Sg
    Furama RiverFront awarded TTG Best Mid-range Hotel, APAC, 2009-2012.Pre-opening team for new hotels in Thailand, FX Khao Lak (2010) and Malaysia, Furama Bukit Bintang (2011)
  • Furama Hotels International
    Asst Marketing Communications Manager
    Furama Hotels International Aug 2007 - Sep 2010
    Singapore, Sg
    Operational marketing, handling Marcomm matters of a 4 star premier business hotel with 605 rooms, three food and beverage outlets and 10 meeting rooms.Featured hotel’s Executive Chef in a reality food show, Slurp! Channel 5 Co-organised UNIFEM charity event with hotel's spa opening
  • Jci (Junior Chamber International)
    Member
    Jci (Junior Chamber International) 2007 - 2008
    Chesterfield, Mo, Us
  • I-P Mart Sdn Bhd
    Content Editor
    I-P Mart Sdn Bhd Jul 2006 - Jul 2007
  • Hilton Kuching
    Public Relations Officer
    Hilton Kuching Aug 2003 - Oct 2005
    Mclean, Va, Us
    Operational marketing for 5 star international chain hotel of 315 rooms, six food and beverage outlets and 2 grand ballrooms for meetings and conferences.

Daphne Sim Skills

Marketing Communications Media Relations Social Media Hospitality Management Marketing Strategy Online Marketing Advertising Corporate Communications Hotels Email Marketing Brand Management Event Planning E Commerce Business Development Digital Marketing Social Media Marketing Trade Shows Sem Social Networking Nonprofits Digital Strategy Sales Hospitality Management Seo Pre Opening Public Relations Marketing Media Planning Event Management Hospitality Industry Online Communications Speech Writing Foreign Languages Copywriting Tourism Photoshop Online Advertising Digital Media Corporate Branding Consulting Strategy Brand Development Strategic Planning Google Analytics Budgeting Account Management Influencer Marketing Integrated Marketing Solution Selling Business Strategy Leadership Customer Service End To End Solutions

Daphne Sim Education Details

  • Harvard Business School Online
    Harvard Business School Online
    Leading With Finance
  • Universiti Malaysia Sabah
    Universiti Malaysia Sabah
    International Business

Frequently Asked Questions about Daphne Sim

What company does Daphne Sim work for?

Daphne Sim works for Otrs Group

What is Daphne Sim's role at the current company?

Daphne Sim's current role is Country Manager (APAC Region).

What is Daphne Sim's email address?

Daphne Sim's email address is da****@****hoo.com

What is Daphne Sim's direct phone number?

Daphne Sim's direct phone number is (656) 311*****

What schools did Daphne Sim attend?

Daphne Sim attended Harvard Business School Online, Universiti Malaysia Sabah.

What skills is Daphne Sim known for?

Daphne Sim has skills like Marketing Communications, Media Relations, Social Media, Hospitality, Management, Marketing Strategy, Online Marketing, Advertising, Corporate Communications, Hotels, Email Marketing, Brand Management.

Who are Daphne Sim's colleagues?

Daphne Sim's colleagues are Alejandro Zambrano, Edda Gross, Ahmed A., Jake Morris, Florian Edlhuber, Ingrid Gmeinwieser, Stefana Petrovic.

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