• Launched SC-based cottage industry baking business• Provide variety of home-baked cakes including specialty items

• Analyzed in-depth interview transcripts and provided research findings for project involving inclusive diversity and equity communication efforts of major property & casualty insurance company.• Analyzed in-depth interview transcripts and provided research findings for project involving diversity, equity and inclusion communication efforts with respect to manufacturing company’s international operations.• Performed media analysis and provided research findings for non-profit community development organization’s renewed media relations campaign. • Performed audiovisual media analysis; analyzed in-depth interview transcripts and open-ended survey questions via Atlas.ti (ver 8 ) for project involving public relations messaging for non-profit educational organization.• Analyzed in-depth interview transcripts and open-ended survey questions via Atlas.ti (ver 8) and provided research findings for project involving diversity, equity and inclusion communication efforts of manufacturing company. • Analyzed focus group transcript data and open-ended survey questions via Atlas.ti (ver 8) and provided key research findings for project involving non-profit public health organization. • Analyzed in-depth interview transcripts via Atlas.ti (ver 8) and provided research findings for project involving non-profit community engagement organization focusing on equitable development.

• Devised and implemented operational and strategic changes within Barr Law, LLC.• Revamped telecommunications process, reducing productivity interruptions by 70% • Created electronic case-tracking system to communicate case status and facilitate case closings• Updated electronic mail system increasing response rate by 35%, facilitating improved internal and external communications• Standardizing shared electronic file system in preparation for paperless client files to increase effiency.• Developing new 360-degree client communications protocol including revamped in-take, rate/fee schedule, welcome letter, case update & exit letters to better inform and retain clients.• Developing 5-yr strategic plan for 2021 launch focusing on market expansion, human resource reorganization, external communications and increasing profits.

• Provided countywide support to FEMA-funded Emergency Food and Shelter Board recipients and various Ark affiliated projects.• Coordinated funding of the Williamsburg County FEMA funded EFSP's five South Carolina community member organizations. • Coordinated social service events in Williamsburg County that included annual Back to School rallies providing school supplies to local public school students, Thanksgiving Day on-site dinners feeding 30 – 50 families and Toys for Tots drives yielding toys for children up to 12 yrs of age.• Provided consulting service to the United States Department of Agriculture (USDA) registered Food Bank

• Provided communications and administrative support to church leadership through project management, planning, and budget management.• Planned and coordinated inaugural 125 person Good Friday Community Cross Walk to further encourage the relationship between the church and community through food, adult and child activities, and resource fair.• Coordinated 75 person inaugural community roundtable discussion event featuring four experts in education, evangelism and economic empowerment.• Constructed the moderator guidebook/script for community roundtable discussion.• Coordinated publicity campaign for inaugural Christmas concert production while developing a consistent branding approach for social media, radio broadcasts, website, and other internal and external communications.

• Provided excellent customer service in all facets of the customer experience and generated brand loyalty via Banana Republic card acquisitions.• Named Feb 2016 Store Champ for earning highest sales and most loyal customers via BRC acquisitions• Earned BRing Joy badge for providing exceptional customer service & securing brand loyalty via BRC

• Drove sales & brand loyalty by maintaining customer service and store standards and facilitating communication between leadership team and brand associates while managing brand associates.• Achieved 20% increase in customer service satisfaction• Generated the highest number of loyal customers in one month via Banana Republic card acquisitions• Significantly improved in-store standards

• Conducted research for probate, criminal, family law and personal injury cases• Drafted range of legal briefs including appeals, affidavits and research memos.

• Developed and led graduate mass communication theories seminar course for 15 students.• Strategically aligned course curriculum with professional requirements.• Original & innovative course approach formally adopted by journalism graduate studies program.

• Developed and led business communications principles and applications course for approximately 25 students.• Provided timely, direct, and encouraging feedback in an effort to develop students.• Strategically aligned course curriculum with departmental requirements, professional competencies, and testing requirements.• Pioneered strategic collaboration with Darla Moore School of Business librarian to provide students with resource knowledge and training.

• Developed and led mass communications research methods and data analysis course for approximately 35 students. • Provided timely, direct, and encouraging feedback in effort to develop students.• Strategically aligned course curriculum with professional requirements, journalism and mass communication competencies, and testing requirements.

• Supported School of Journalism & Mass Communications professors by conducting research projects and leading classes for undergraduate students. • Developed and led mass communications research methods and data analysis course for approximately 30 students.• Conducted qualitative textual analysis research focusing on global civil society and intergovernmental organizations and presented research details at international conference.• Conducted qualitative focus group research focusing on behavioral norms; moderated focus groups, analyzed data and presented research findings at national conference. • Focus group moderator for health communications research focusing on clinical trials participation.• Conducted health communications research using quantitative content analysis to evaluate news reports provided by local television news media websites regarding disaster preparedness.• Provided timely, direct, and encouraging feedback in effort to develop research methods students. • Strategically aligned research methods course curriculum with professional requirements, journalism and mass communication competencies, and testing requirements.• Earned highest teaching evaluations in School of Journalism & Mass Communications for course taught.

• Developed and implemented monthly forecast consensus process between sales, marketing, and finance• Developed and implemented demand/supply exchange with Customer Service operations• Reduced slow moving and obsolete (SLOB) inventory by 10%, resulting in eliminating use of five dissimilar packaging types and SKU’s for identical products.

• Developed & implemented formal monthly forecasting process between sales and marketing• Developed & implemented formal monthly forecast exchange between manufacturing and sales/marketing• Instituted formal annual sales forecast process between marketing, sales and finance• Secured timelier, more comprehensively accessible and less costly primary economic data analysis provider