As part of the Greysilver Group of companies, Greysilver is a specialist recruitment agency, with a focus on the banking and insurance sectors.We believe strongly in the principle of continuous improvement, and in providing a unique and tailored service to both our candidates and clients.Contact me at any time to confidentially discuss your own recruitment needs, whether as a job seeker, or as an employer.Our areas of expertise include:✓ Insurance - Underwriting, Broking, Claims, Risk Engineering, Actuarial Sciences, Audit, IT and more.✓ Law - Paralegals, Lawyers, Associates, Senior Associates, Special Counsel, Partners & multiple In-House Legal positions across all practice areas.✓ Banking - Corporate and Structured Finance, Risk & Compliance, Capital Advisory, Trade & Supply Chain Finance, Audit, IT Risk and more.www.greysilver.com.audapo@greysilver.com.au

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o Pro-actively sold Insurance to Medical and Health Practitioners by managing leads through all inbound and outbound channelso Ensured expectations of members and customers were met in a fast-paced environmento Balanced the needs of external customers and the needs of the business to achieve sales outcomeso Adhered to complex compliance and legislative requirementso Managed high volume of information on product, process and industry to ensure responsiveness to current and future member needs.o Handled the regular changes and training required to keep up to dateo Delivered consistent superior customer interactionso Achieved sales, renewal and retention targetso Provided professional input into definition and achievement of the department’s, plans, goals and objectives

o Assisted customers throughout the entire sales process in store by listening to their product requirements/needs, advising them on the best possible options and prices, and finally closing the sales deal.o Answered in-store queries (non-product related) and feedback from customers as well as giving out any necessary information a customer might need.o Helped customers find the goods they want by checking the in-store inventory as well as going the extra mile by requesting stock from other available stores. o Interacted with other sales representatives from various organisations and corporations whose products are part of the sale inventory and established relationships with the reps in order to influence future purchases and strategieso Provided after-sale support and service through phone and in person to demonstrate continuous customer service, extra-mile efforts and to ensure customers return to the store for future purchases.o Displayed goods/merchandise in the most attractive way to optimise sales potential.o Customer complaint handling when it occurs and finding best possible solutions to rectify complaints with speed and ease.