Daquan Rogers Email & Phone Number

New York, United States

New York, United States

New York, United States

New York, United States

⦁ Interim Sr. IT Engineer - Sr IT Cloud Engineer with expertise in Automation, Conditional Access, and troubleshooting.⦁ Architected Azure RBAC/IAM/PIM for enhanced security measures. ⦁ Design and Implement cloud security architecture using zero-trust principles.⦁ Implemented and enhanced cloud-based solutions in Azure environments, improving system scalability.⦁ Completed the upgrade of legacy Azure IaaS platform servers from 2012r2 to 2019, reducing downtime and optimizing performance.⦁ Successfully migrated the on-premise SCCM environment of over 300 devices to Desktop as a Service(DaaS) and established AUTOPILOT during the pandemic. Additionally, I provided training to our service desk engineers for day-to-day operations.⦁ Mentored junior-level team members, elevating their skill set and overall team competence.⦁ Support the organization's cybersecurity strategy and implement and maintain cyber security infrastructure, including, Network Perimeter solutions, IAM, SIEM, IDS/IPS, and Endpoint Security.⦁ Manage the Defender for Endpoint Migration to the cloud and assess the estate's Secure Score⦁ After migrating the endpoints to the cloud, I created a roadmap for the company to follow Microsoft's recommendations to increase their Secure score. This initiative led to a 50-point increase in the company's score.⦁ Migrate all Group Policy configurations to Microsoft Intune for better endpoint management⦁ Complete management and oversight of critical enterprise applications such as Exchange, IIS, and Active Directory using DNS, DHCP, and GPO configurations.⦁ Configured, tested, installed, and maintained LAN/WAN equipment; executed routing/switching upgrades and resolved network issues with the use of best practices for ⦁ Oversaw the architecture of a legacy LOB application and assisted with end-to-end troubleshooting.⦁ Pioneered automation solutions through PowerShell scripting, reducing manual workload.

New York, United States

Administered Active Directory groups and Security, ensuring compliance with organizational policies and enhancing user access management.Automated routine tasks using PowerShell, significantly reducing manual workload and increasing operational efficiency.Proactively ensured the application of Windows updates, security patches, and Office updates to test groups and the NY office, enhancing system security and reliability.Configured and supported LAN, WAN, and Internet systems, implementing continuous improvements for optimized infrastructure performance.Provided support for voice and VOIP communications, including Polycom Video, maintaining seamless connectivity for corporate operations.Responded to and logged all Service Desk incidents and requests via various channels, ensuring prompt resolution and customer satisfaction while minimizing downtime.Managed ticket queue and delegated tasks to junior staff, providing guidance and mentorship to foster their professional development.Administered Exchange accounts, mobile devices, corporate PCs, and laptops, ensuring smooth functionality of essential IT resources.Developed and maintained comprehensive documentation for processes and procedures, ensuring clear guidelines for operational tasks and troubleshooting scenarios.

Greater New York City Area

Researched and deployed network detection software Rapid 7 to detect informalities throughout network via cloud or LANManaged all incident responses when Rapid 7 detected threatsServed as daily senior administrator for Avaya Phone system and oversaw all mandatory Avaya upgradesDirected office-wide memory upgrade for desktops and laptopsCreated and implemented Information Technology project plans using MS projectDeveloped Powershell scripts to assist in managing networkLeveraged Group Policy for printer sharing, file sharing, network security policies, and certificate sharingSupported Office 365 for 110 users throughout officeResearched, deployed and managed Windows server programs for automating server patchesDeployed and administered Symantec Endpoint Encryption throughout network to harden security of all dataLed and coordinated all printer, server, and desktop hardware repairsDirected and mentored incoming IT employees

Brooklyn, New York

Project-based freelance consulting, delivering strategic network-based support to small-scale business clients during evenings and weekends.