Da'Quan Williams Email and Phone Number
Hello to all reading this. I am a data analyst who has entered corporate America in 2017. I am aspiring to create many more experiences related to my interests in technology. With us living in a world with the threat of COVID-19, adapting to new technology is now even more prevalent and I hope to do so in my personal time as well as within my future work experiences. I am a firm believer that no matter where you are in life, you can transform yourself into something greater than before. The greatest factor in how you live starts with how you think.
-
Substitute TeacherDepartment For Education Feb 2023 - PresentLondon, England, Gb
-
Information Technology SpecialistEy Mar 2022 - Sep 2022London, Gb● Managed TechZone, replenished inventory, and troubleshoot IT issues on MAC and Windows 10 devices for 20-30 employees daily● Utilized Service Now as a ticketing system to track issues for Manhattan office staff and document actions taken -
Product Support CoordinatorYoutube Aug 2020 - Dec 2020San Bruno, Ca, Us● Interfaced with high risk and flagged users daily to deescalate threats identified by company● Led and organized meetings with managerial staff to evaluate teams’ monthly performance and disclose trends occurring on YouTube● Managed and analyzed large data spreadsheets● Utilized “Trix pipeline” daily to escalate tickets to Quality Assurance and other departments -
Product Support SpecialistGoogle Jan 2020 - Jul 2020Mountain View, Ca, Us● Led team of four full time staff to create and edit Cameos accounts● Analyzed 300 livestreams twice a week on Ephemeral database● Vetted applicants requesting ownership of “Knowledge Panel” to confirm identity● Curated content for YouTube Livestream twice a week for end user convenience -
Technology Support SpecialistEy Nov 2019 - Jan 2020London, Gb● Managed TechZone, replenished inventory, and troubleshoot IT issues on MAC and Windows 10 devices for 20-30 employees daily● Utilized Service Now as a ticketing system to track issues for Manhattan office staff and document actions taken
-
Service Desk AnalystElectric Mar 2019 - Oct 2019New York, Ny, Us● Utilized Slack to provide the first level of IT support for over 250 companies daily● Facilitated 50+ issues daily to the appropriate next level of support● Diagnosed 20+ Mac OS and Windows 10 issues daily● Documented the resolution of every ticket serviced or steps taken if out of scope -
Service Desk AnalystRoland Foods, Llc Sep 2018 - Jan 2019New York, New York, Us● Led the recycling of warehouse inventory for 200+ formally supported servers, switches, printers, laptops, iPads and desktop devices● Created infographics for upcoming maintenance to servers and internal websites● Designed and implemented asset management system process for physical equipment ● Managed ticketing system and assigned tickets to the Service Desk Team -
Desktop Support AnalystMarsh Mclennan Agency Feb 2018 - Aug 2018White Plains, New York, Us● Troubleshooted over 2,500 colleague’s computer issues including Docking Station and Outlook issues● Managed CA Ticketing system and ensured all helpdesk tickets were resolved in a timely and efficient matter● Organized, documented, and received over 100 assets in inventory room weekly
Da'Quan Williams Skills
Da'Quan Williams Education Details
-
Year Up UnitedInformation Technology -
Laguardia Community College
Frequently Asked Questions about Da'Quan Williams
What company does Da'Quan Williams work for?
Da'Quan Williams works for Department For Education
What is Da'Quan Williams's role at the current company?
Da'Quan Williams's current role is Experienced Product Support Coordinator | Information Technician.
What schools did Da'Quan Williams attend?
Da'Quan Williams attended Year Up United, Laguardia Community College.
What skills is Da'Quan Williams known for?
Da'Quan Williams has skills like Microsoft Office.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial