Dara Waters Email & Phone Number

Iowa City, Iowa Area

Disabled, Unemployed,

Coralville. Ia

Coralville, Iowa

I currently analyze, approve, and authorize assigned claims to determine the benefits due pursuant to a disability plan. I determine the benefits, make timely claims payments and adjustments for short-term disability. I inform claimants of payment information, leave of absence, and claims status. I refer cases as appropriate to supervisor and management, maintain professional client relationships, and support the organizations quality program(s).

Online

Freelance writing on forums, blogs, and other public websites.

Client Relations

I supported the assistant vice president of Business Services in Client Relations with daily administrative duties. I also supported the assistant vice president of Accounts Management with special projects and work overflow. In an effort to save money for ACT, Inc., I was responsible for streamlining the regional office ordering system, which I accomplished.

Telecenter

I sold ACT Quality Core program to educators, stakeholders, and other various educational establishments. I created phone scripts for the Telecenter team, when assigned to make call outs. I became team lead, while the Telecenter assisted ACT Registration Department with work overflow, while in reorganization. I researched colleges, schools, and various education and government agencies to make sure all information in the ACT data bases was accurate.

At-Home

As an independent contractor I transcribed conferences, round-table discussions, one-on-one doctor/pharmaceutical company interviews, seminars and legal proceedings. I researched new medications and drug studies.

Iowa City, Iowa

- Received incoming calls from customers wanting cab rides- Sent cab drivers to calls to pick up or drop off customers- Checked out cab drivers when their shift was over- Received and entered credit card payments- Assisted customers that came into the Yellow Cab company and the Greyhound Bus station that was attached

Burlington, Iowa

- Was responsible for research and knowledge of all specialties- Scrubbed in all services including vascular and obstetrics

Burlington, Iowa

- Created and managed Excel spreadsheets to track incoming and outgoing inventory- Processed inventory of products received into the storage warehouse- Typed letters to management, answered the telephone, made phone calls, and additional clerical responsibilities, including filing

Iowa City, Iowa

- Was responsible for research and knowledge of all specialties- Scrubbed general, ophthalmology, urology, gynecology, ENT and orthopedics (backs, cervical fusions, fractures, podiatry, hands and an assistant in total procedures) specialties- Precepted new employees as well as Kirkwood Surgical Technology students

Massage Therapy/Therapeutic Massage, A

Board Certified Massage therapist, non-licensed, quit due to severe brain injury.

Surgical Technology Diploma, Surgical Technology/Technologist, 3.85 Accumulative Gpa

During the surgical technology program, I learned proper medical terminology as well as enhanced my understanding in the diversity.

Medical Transcription, Medical Transcription/Transcriptionist, Graduated With High Honors

During the Career Step program, I enhanced my skills and efficiency in keyboard kinetics, grammar, style, and proofreading. I increased my.