Darace Rose Email & Phone Number

Toronto, On, Ca

Mississauga, Ontario, Ca

As the proud CEO of Oppos, I champion a vision that goes beyond mere business metrics. Oppos stands as a beacon in the world of cybersecurity and compliance, consistently demonstrating profitability and scaling revenues in an ever-evolving market landscape. Our recent partnership and investment from Morgan Stanley is a testament to our relentless drive and the value we bring to the cybersecurity domain. But our success isn't just about numbers; it's about a product-led journey that continuously evolves to meet the needs of our dynamic clientele. I am deeply passionate about fostering a culture that emphasizes innovation, continuous learning, and resilience. Together, we are not just addressing today's challenges but shaping the cybersecurity landscape of tomorrow. If you share this vision or are curious about our journey, let's connect and explore the infinite possibilities of the digital realm.

Mississauga, Ontario, Ca

I am an entrepreneur advocate for Healthcare technology related Cybersecurity practices that are adaptable, nimble, and ubiquitous. I work with organizations to think differently about the way that Information Security and Privacy is achieved with an edge on the continually changing threat landscape.

Reimagining the way workers live, work, and thrive for the better.

- Manage, maintain, develop and oversee our relationship with senior team members and ensure high-quality interactions with all client stakeholders and contact points;- Oversee the execution and completion of assigned client engagements in conformance with agreed-upon scope, budget and schedule while managing quality and risk;- Promote, deepen, strengthen and grow relationships with existing clients;- Empower clients and teams with focus, honesty, rigour and precision;- Drive internal culture-building activities, share expertise across the company, provide career path guidance, and live Green Rubric purpose-based mission;

Toronto, Ontario, Ca

The Canadian Advisory Committee on the General Data Protection Regulation (GDPR) is a national forum, with the mandate of developing and adopting standards, conformity assessment approaches and other guidelines and tools to provide Canadian organizations with effective means to comply with the GDPR, and enhancing associated business opportunities.

Proven track record of business growth, improved system reliability and client satisfaction from a secure operational and available systems perspective.• Leads all security and infrastructure transformation programs;• Key stakeholder in all privacy & security related initiatives;• Budgetary planning and management;• Built and manages multiple international data centres;• Attain and maintain regulatory compliance within the various geographical jurisdictions Think Research operates within; • Physical and logical Information Security management;• Disaster recovery failover and business continuity planning;• Manages and supports an extensive complex server and container-based (i.e., Kubernetes & Docker) environments;• Manages enterprise-class systems across server technologies (e.g., Windows, VMware, Nimble) implementing operational best practices, provisioning standards, and storage migrations and optimizations;• Accountable for managing a 24x7 command centre that monitors our national service offerings, remediating faults and failures;• Translating business requirements into technical implementation deliverables;• Implementing ITIL standards (i.e., Change, Incident, Release and Problem Managment) and processes within Think Research's highly available, dynamic data centres;

Montréal, Quebec, Ca

- Management Consulting: Providing Consulting services for small to medium companies to end strategic planning around resource planning, software selection and project implementation initiatives.- Procurement: Developing RFP, creating requirements, and reviewing/recommending and contract negotiations for all Clients.- Business Case Development, as well as Vendor Management.- Procurement for Clients for Hardware, Applications, Machinery, Hosting and information security solutions.Ensuring Business Development Bank of Canada (BDC) methodologies are incorporated in ERP/CRM/Workflow automation/Business Analytics engagements. - Gathering Business requirements and translating them into functional specifications.Key Highlights: Procurement RFP, Project Management, Organizational Change Management, Business Process Re-Engineering, ERP, CRM, Cloud Computing, Sharepoint Installation, Privacy and Information Security, Regulatory Compliance, CSAE 3416, PCI, SOC I/II, Network Topology, Web Development, IT Technology Assessments, Business Analysis

Thornhill, Ontario, Ca

Darace is responsible to for Service Desk, Application Support, Security Operations, Network Monitoring Operations, Desktop Operations, Internal Support, Change Management, (Internal and External) User Access Controls and managing IT operations for all sites (including Disaster Recovery and BCP). Darace’s responsibilities vary from managing the Service Desk, monitoring network performance, creating application solutions, managing enterprise projects and liasion/evangelist of the IT Service Desk to all business users and management. My IT management portfolio also include: - Business Relationship Management - Problem Management - Corporate Systems and Applications Support. - Service Desk Operations and Internal Support. - Infrastructure Projects. - Desktop and Application Virtualization - IT Procurement

Toronto, Ontario, Ca

As Service Desk Operations Manager, Darace is responsible to manage a primary 24X7 Enterprise Service Desk Operations and remote Disaster Recovery site. Darace's responsibilities vary from staffing the Service Desk, monitoring performance, special projects and marketing the Service Desk to management. The role oversees the Service Desk team in various locations and ensures that our customers are receiving the appropriate assistance. This includes the responsibility of managing all procedures related to the identification, prioritization and resolution of customer requests, including the monitoring, tracking, and coordination of Service Desk functions. As Manager, Service Desk Operations - Darace has experience in staff scheduling and optimization, monitoring and performance evaluation. Darace has built a foundation of procedures for delivering excellent customer care. As Manager, Service Desk Operations Darace is also required to promote the Service Desk to customers and management through innovative continuous improvement and cost saving measure where appropriate.

Toronto, Ontario, Ca

As Team Leader of Helpdesk (Network Operations Center) Darace provides overall supervision and day-to-day escalations for the Helpdesk teams. Darace is also responsible for staffing levels, work queues, staff and escalations issues. I also handle special technical requests and projects as required and provide regular updates to clients.As Team Leader maintain relationships with Technology Services teams to ensure best support practices. Darace also interfaces with external departments and act as representative for the Helpdesk.Darace is also responsible for the creation, maintenance and enforcement of ITIL, internal control and security policies within the Helpdesk areas.

Toronto, Ontario, Ca

Completed Process Excellence training with a focus on IT Service Delivery and Operations. Process mappings and evaluated COBIT and CMMI standard requirements specific to Technology Development and Service Delivery.

Bachelor Of Applied Science (B.A.Sc.), Computer Science

Help Desk Institute, Director Certification

Catalyst Cyber Accelerator '22, The Startup Hustle