• Working closely with cross-functional teams, including developers and business analysts solving client cases• Creating clear test cases for developers by troubleshooting to identify the root cause of any client problem• Developing financial knowledge through ongoing review of the constantly evolving landscape of banking regulations

• Successfully qualified and closed inbound and outbound deals, exceeding weekly targets• Developed comprehensive pipelines to maximise B2C sales opportunities and generate revenue• Identified and overcame client pain points, finding suitable solutions to upsell and grow deal size• Presented strategies to marketing and business development management focused on boosting revenue• Collaborated closely with key stakeholders, strengthening important relationships for overall business

• Worked on a competitive B2B outbound team, surpassing weekly targets using all communication channels• Leveraged product knowledge to demonstrate the solutions that Tanda offers prospective customers• Conceptualised new strategies to increase sales and grow Tanda’s market share across Australia• My best month for bookings consisted of generating 20 opportunities with a minimum billing of $9,000• My biggest deal was for a 250-staff hospitality group, generating a singular billing of $30,000

• Tailored services and product offerings to meet customer expectations• Oversaw website and social media management, including product promotion and lead generation initiatives• Provided comprehensive assistance to customers, addressing inquiries both in-person and via telephone