S.M.Darajul Islam
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S.M.Darajul Islam Email & Phone Number

Manager, Business Operation Lead at Urmi Group
Location: Dhaka, Bangladesh 9 work roles 2 schools
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Role
Manager, Business Operation Lead
Location
Dhaka, Bangladesh
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S.M.Darajul Islam is listed as Manager, Business Operation Lead at Urmi Group, a with 213 employees, based in Dhaka, Bangladesh. AeroLeads shows a matched LinkedIn profile for S.M.Darajul Islam.

S.M.Darajul Islam previously worked as Manager, Marketing & Channel Operation at Telenor Health and Specialist-Strategy and Market Development at Jti (Japan Tobacco International). S.M.Darajul Islam holds Executive Mba, Marketing, 3.30 from North South University.

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Urmi Group

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About S.M.Darajul Islam

Dynamic and highly motivated with experience in product management,Brand, Training & Development, Capability building, Sales and Marketing with small and large groups across diverse industries. Proven success in Sales, Marketing and methodologies to design, develop, and deliver successful training programs to the sales peoples and developed capability with all sales channel Retail, Dealer and Corporate. Adaptable and transformational leader with an ability to work independently, creating effective presentations, and developing opportunities that further establish organizational goals.

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Urmi Group
Urmi Group
Manager, Business Operation Lead
Dhaka, BD
Website
Employees
213
AeroLeads page
9 roles

S.M.Darajul Islam work experience

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Manager, Business Operation Lead

Dhaka, Bd

Manager, Business Operation Lead

Current

Dhaka, Bangladesh

102+ field sales team, formation and scaling up new business vertical from scratch tomultifold volumes within few months, streamlining cross functional process and giventraining to Field Team and module developed for sustainable business.# Organize all store operations and allocate responsibilities to personnel. # Prepare and control the store’s budget aiming for minimum expenditure & efficiency.# Supervise employees (From Deputy Sales lead to sales executive), providing coaching and mentorship to optimize productivity and increase sales.# Prepare & manage monthly, quarterly & annual budgets for sales & marketing dept.# Created and delivery plan for acquisition of new retail/dealer/franchises and expanding markets as per plan in Bangladesh.# Monitoring monthly KPI reports of sales force/channel partners and taking necessary decisions where needed. # Defining problems and strategic solutions - scoping, analyzing, preparing, and presenting strategy checks.# Ensure timely product availability by coordinating with logistics & distribution teams.# Conducts regular market research, competition analysis using different tools to understand the market product demand and share the insights with Director. # Provide field coaching to sales managers regarding problem-solving, coaching, and selling techniques.# Maintain regional sales staff by recruiting & training employees.# Oversee the distribution of products across 4 region to ensure full market coverage# Monitor credit recovery & sales reconciliation both retail & B2B as regular basis.Achievement➢ Developed and updated SOPs for the Sales & Marketing employees with the guidance of the management.➢ Expanded & developed 17 markets & increased retail outlets 7.8% within 155 days.➢ Developed Steps of the call & Objection Handling module within 90 days & given training to Sales personnel. Total participants 958, Manhours 1428.➢ Developed & executed robust RTM and GTM strategies for new product launches

Oct 2022 - Present

Manager, Marketing & Channel Operation

Boshundhara, Dhaka, Bangladesh

# Design and deliver programs to develop the product knowledge and sales effectiveness of partner sales channels, including MFIs, Banks, Community NGOs# Create and execute a capability roadmap for the sales organization, in-line with the organization's strategic priorities for Bangladesh market.# Develop and implement a Functional Sales Capability competency for the field-force across levels (from RSM to Direct Sales Executive) & channels (general, trade, modern trade, emerging channels)# Design and develop effective channel training programs, leveraging video, animation# Program management of over 12 simultaneous business development projects# Conduct field coaching to SE, TO, TM, CM, Tele sales executive about selling, coaching & problem-solving skills and develop content to provide training to them.# Analysis sales reports, monitoring the performance of teams, and motivating them to reach targets.# Conducts monthly regular fieldwork to assess, validate and gain insights.# Identify emerging markets and market shifts while being fully aware of new products and competition status.# Briefing, developing and timely execution of consumer campaigns and promotions through constant dealing with Management and other stakeholders.# Maintains regional sales staff by recruiting, orienting, and training employees.Achievement➢ Developed strong process of reporting of sales, market share and distribution performance to key stake holders including RTM KPI.➢ Introducing Medicine & Device delivery system and launched Medi Express across Bangladesh. For this awarded “Star Performer “ from CEO.➢ Developed Steps of the call & Line of sight module & given training to DSE, TO, TM, ASM, RM in 6 region, total participants 476, Manhours 1428.➢ Implemented Power of Five trade program with effective marketing and sales strategies, resulting BDT 6+ Cr additional sales in 6 months.➢ Developed Online Learning module for Sales & Marketing Team.

Sep 2021 - Oct 2022

Specialist-Strategy And Market Development

Dhaka, Bangladesh

JTI is a leading international tobacco company with operations in more than 130 countries and employees over 40,000 people across the globe. JTI also awarded Global Top employer for the fourth consecutive years. Responsibilities 1. To operate 10 territory officer’s, 43 supervisor’s and 428 sales representatives directly. 2. To prepare the half yearly & yearlong training plan budget for product training, capacity building, employer branding. 3. To oversee all of the training programs to ensure proper execution according to the plan & budget. 4. Develop the plans for external marketing of services of JTI Sales dept. (Module Development, Training facilitation and Services of 8 region, all over Bangladesh). 5. Develop sales and marketing strategies to drive sales growth in the assigned area. 6. Conducts monthly regular fieldwork to assess, validate and gain insights. 7. Develop and manage an efficient distribution network to improve sales performance. 8. Provide innovative ideas and suggestions to improve the market presence. 9. Analyzing sales and marketing data to determine the most effective sales and marketing techniques.10. Provide clear understanding on JTI culture and core values.11. To plan prepare and disseminate yearly training calendar. Achievement ➢ As an Area Manager remarkable improvement along with consistency in Salesat North region from Q2.2020 to Q3.2020 (Growth 6.17 %).➢ Awarded as a “Certified Trainer” of JTI Bangladesh and given different training till today total training hours 438, participants 2100 Man hours 5920➢ Rewarded and got certificate of “Academy of Sales Excellence”.➢ I also was a proud member of Training Need Analysis project for JTI.➢ Launched Liggett-Ducat tobacco brand in Bangladesh.➢ Implemented targeted trade program with effective marketing and sales strategies, resulting BDT 22+ Cr additional sales in 9 months of launching (LD)

Apr 2018 - Aug 2021

Sr Executive & Category Lead

Dhaka,Bangleadesh

Responsibilities1. Outlet wise & Executives wise Target setup- Day, Week, Month.2. Developing and execute category plans to meet revenue goal of 200 Crore taka annually.3. Forecasting and Maintaining Stock Availability.4. To monitors sales channel for 67 retail shop, 36 dealer shop and 132 sales executives and provide product training across Bangladesh.5. Develop training manuals that target tangible results.6. Develop individualized and group training programs that address specific business needs.Achievement• Remarkable improvement along with consistency in Sales at Transcom Electronics Ltd. Stating from Q3.2016 to Q4.2017 (Growth36%)• As a demand planner of Samsung, introduces inverter AC first time in Bangladesh and growth 260% from Q1 2017 to Q4.2017.

Jul 2016 - Mar 2018

Officer , Retail Management

Head Office,Motijheel,Dhaka

Responsibilities1. Provide plan and implement marketing strategy to establish the company image.2. Report Daily, Weekly & Monthly sales report to the Head of Business.3. Prepare sales action plans and strategies, maintain sales activity records.4. Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.5. Leading the product, Marketing and Sales functions of the organization.6. To plan prepare and disseminate yearly training calendar.7. To prepare the half yearly & yearlong training plan budget for capacity building, employer branding.Achievement• Awarded as a “Chairman Award“ for consistency in Retail sales.• Remarkable improvement in Dealer sales in 2015 Eid-Ul-Azha and awarded as a best “Leadership Award”.• Given different product training across Bangladesh total training hours 250, participants 742 sales people Man hours 3280

Dec 2014 - Jul 2016

Customer Service Manager

Gp House,Boshundhara, Baridhara.Dhaka

Responsibilities1. Proactively aware/inform customers regarding our products/service2. Conduct seminars, workshops, individual training sessions etc.3. Liaising with Director-Quality & Assurance to determine training needs and schedule training sessions.4. Ensure documentation and structured improvement drive of Customer Service processes.5. Capture customer insights and escalate critical issues & provide timely feedback6. Create internal marketing materials to be distributed throughout the company to announce training programs and details7. Provided induction training to the new joiners about people, quality and management.8. Develop individualized and group training programs that address specific business needs of Grameenphone Ltd. Achievement• I was the only representative of my team who worked on “Market Buzz”, a special program in Grameenphone Ltd.• Awarded as a best employee of the year 2013-14 in Grameenphone Ltd.

Feb 2011 - Dec 2014

Security Analyst

Dhaka Cantonment, Dhaka

Nov 2009 - Nov 2011

Gentleman Cadet Of 61, Bma Long Course

Bangladesh Military Academy, Chittagong

Jan 2008 - Jul 2009
Team & coworkers

Colleagues at Urmi Group

Other employees you can reach at urmigroup.net. View company contacts for 213 employees →

2 education records

S.M.Darajul Islam education

Science, A+

Rangpur Zilla School,Rangpur
FAQ

Frequently asked questions about S.M.Darajul Islam

Quick answers generated from the profile data available on this page.

What company does S.M.Darajul Islam work for?

S.M.Darajul Islam works for Urmi Group.

What is S.M.Darajul Islam's role at Urmi Group?

S.M.Darajul Islam is listed as Manager, Business Operation Lead at Urmi Group.

Where is S.M.Darajul Islam based?

S.M.Darajul Islam is based in Dhaka, Bangladesh while working with Urmi Group.

What companies has S.M.Darajul Islam worked for?

S.M.Darajul Islam has worked for Urmi Group, Telenor Health, Jti (Japan Tobacco International), Transcom Electronics Limited, and Butterfly Group (Lg-Butterfly).

Who are S.M.Darajul Islam's colleagues at Urmi Group?

S.M.Darajul Islam's colleagues at Urmi Group include Alamin (Manager, Merchandising-Urmi Group), Abida Sultana, Siam Ahmed, Ar Ripon, and Ahamed Shajib.

How can I contact S.M.Darajul Islam?

You can use AeroLeads to view verified contact signals for S.M.Darajul Islam at Urmi Group, including work email, phone, and LinkedIn data when available.

What schools did S.M.Darajul Islam attend?

S.M.Darajul Islam holds Executive Mba, Marketing, 3.30 from North South University.

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