Dara K. Mcintosh, M.A., Cwdp Email and Phone Number

-Provides recruitment services and resources to business and community partners; receives incoming job orders from employers and verifies details with the employer; develops recruitment strategies to source candidates; creates and posts requisitions in Applicant Tracking System (ATS) and other job search engines; advertises as needed on other sites and boards-Reviews resumes and pre-screens applicants; invites qualified candidates to interviews and targeted recruitment events; hosts and facilitates hiring events; follows up with the employers to obtain hiring and retention data.-Accomplishes Workforce Innovation and Opportunity Act (WIOA) program objectives; plans, coordinates and conducts job fairs, special projects and program activities; coordinates a variety of networking events, including customized recruitment fairs and partnerships with local businesses and organizations; -Manages various reports for the WIOA program; creates, reviews and updates reports including On the Job Training New Hire Reports, Taleo, Geo Solutions, and First Source reports; ensures that performance measures are within WorkSource DeKalb department, State and Federal guidelines. -Creates Constant Contact reports to manage attendees of job fairs and hiring events; periodically review Policies and Procedures manual to ensure effective and efficient implementation of WIOA objectives.-Performs job coaching and case management for jobseekers; assesses eligible customers to determine service needs, assists in the development of individual employment plans, makes necessary referrals to help job-seekers obtain needed services; enters customer interaction data into CTS and Geo Solutions database.

PRIMERICA LEARNING CENTER OPERATIONS Administrator for the Primerica Learning Center Online Automated Registration System (OARS)Governed Primerca Learning Center's 5 training room calendarsServed as training rooms concierge Functioned as the Registrar for the Primerica Learning Center. PROGRAM MANAGEMENT Administered the LOMA and FINRA ProgramsRevamped program administrator guides for LOMA and FINRA professional education programs Organized professional education fairs, annual awards ceremony & executive leadership forum.TECHNICAL Supported the coordination of the SumTotal Learning Management System (LMS)Created animated instructional & department marketing videos via UC View & Vyond software Produced & generated multiple digital data collection forms using Survey Monkey Delivered a myriad of job aids & department marketing using Adobe Creative Suite & Vengage software ADMINISTRATIVE Mediated the basic operations of Primerica Learning CenterFielded budget responsibilities for department utilizing PeopleSoft and WorkdaySystematize PLC Library, an on-site library inside of the Primerica Learning CenterStreamlined the FINRA program employee online ordering process

ADMINISTRATIVEAccurately assembled data and analyzed training reports.Tactically collaborated with Project Director and Management in addressing the administrative needs.SUPERVISORYInstructed coaching/training to Talent Development SpecialistsDirected training and orientations and assigned & monitored training progress for assigned team.Supervised team of four Talent Development Specialists.TECHNICAL & TRAININGDispensed technical assistance and reporting to identify or prevent disparities in outcomes reported to the WorkSource Atlanta Workforce Development Board.Cataloged information from a variety of sources to assist in the preparation of recommended solutions to inquiries, problems, and issues.Staff Administrator for LinkedIn Learning, Cornerstone LMS, Georgia Workforce System.Presented training in-person & virtual for internal and external stakeholders.PROGRAM MANAGEMENTEvaluated case files to ensure compliance with contractual agreementsDevelop training plans/curriculum for work experience job positions using LMS and other sourcesProvided guidance about career choice, employment, training and further education opportunities to client population(s).Completed an individualized overview of available services and works with participant to create an employment plan for short- and long-term goals.Conducted trainings and orientations and assign & monitor training progress for assigned team.

PROGRAM MANAGEMENTPoint-person in a collaboration with the Construction Education Foundation of Georgia (CEFGA) and Atlanta Regional Commission (ARC) to coordinate Gwinnett County WIOA applicant eligibility for Construction Ready training programDevelop applicant pipeline by researching and contacting community service organizations, promoting/presenting WIOA program and benefits to potential applicants.CASE MANAGEMENT Provide and analyze comprehensive assessments for participants and advise participants on career development and training options. Track and monitor client program services and progress on Virtual One Stop (VOS) and Georgia Workforce System (GWS) case management databases.Determines ’suitability for participation in WIOA funded training programs use of funds for WIOA Customers.CAREER DEVELOPMENTEstablish an appropriate Individual Employment Plan (IEP) for each participant with employmentgoals. Administers comprehensive career assessments for participants used to advise participants on career development and training options.Creates, designs, and facilitates various Microsoft software programs, applications, and soft skills training in the Career Resource Center

The State of Georgia was selected by the United States Dept of Agriculture (USDA)to be a part of a national study to test new SNAP Works services, called SNAP Works 2.0. The study will assess how SNAP Works 2.0 will help people achieve self-sufficiency, compared with Georgia's existing SNAP Works program.TARGET PARTICIPANTS SNAP Recipient Able Body Adults Without Dependents (ABAWD) 18-49 years oldResiding in target Georgia countiesNot PregnantNot TANF EligibleGOALS1. Measure the effectiveness of dedicated case management staff & customized resources2. Increase the number of SNAP recipients who obtain gainful employment in a career path 3. Increase the earned income of SNAP recipients. CORE DUTIESAssess the needs of assigned customers and refer to others if needed to address needs, barriers, and/or provide additional services and resources.Facilitate individual employment plans with the Georgia Division of Family and Children Services (DCFS), Local Workforce Investment Areas (LWIA), and /or other workforce or community partners.

TRAINING ADMINISTRATIVE OPERATIONSAssist in RFP evaluation.Managed and maintained training schedules for various WLS programs and WLS trainers.Handled any and all logistics related to training classes and other meetings hosted by WLS. Spearheaded marketing events such as job fairs, vendor expos, networking events Develop Career Readiness program modules and market the program to prospective clients. TRAINING FACILITATIONFacilitated group training workshops (Windows 7, Microsoft Word, PowerPoint and, Excel) and other job readiness training activities with up to 20 participants.Selected applicable modules for delivery based on needs of learners.90% favorable rating by participants Over 20% return rate for repeat attendees