Dara Ouk Email & Phone Number

Phnom Penh, Kh

Southeast Asia

- Leading a FinTech venture providing digital solutions to enable SMEs and MSMEs across Southeast Asia to access affordable technology and capital- Modernizing core technology offerings with focus on: - Lending management systems for private lenders and financial institutions - Alternative credit scoring solutions - Cloud-based ERP solutions - Digital financial services platform- Building upon proven track record of enabling over 1000+ SMEs to access formal financial services through technology adoption- Driving product innovation and system modernization to better serve emerging market needs- Managing strategic relationships with stakeholders including government regulators, financial institutions, and development partners

Cambodia

Cambodia

- Lead community of 300+ players- Organized several local tournaments- Manage social media channels and communities- Oversee strategic direction and partnerships

Cambodia

- Led technology strategy and digital transformation initiatives across multiple ASEAN markets (Cambodia, Myanmar, Indonesia) for venture-backed AgriTech startup ($2.7M Pre-Series A)- Developed from the ground up and implemented comprehensive internal management system (IMS) for core business operations including credit applications, loan management, inventory tracking, and farmer partnerships- Successfully executed enterprise-wide migration from Google Workspace to Microsoft 365, ensuring seamless transition across all offices- Designed and implemented enterprise systems architecture including QuickBooks Online integration, AWS infrastructure, data backup strategies, and security protocols- Created product roadmap, feature analysis and KPIs on Asana for agricultural management platform including crop tracking, inventory, and warranty management systems- Implemented agile development methodology using JIRA for development team and Asana for stakeholder milestone tracking- Managed technology vendor relationships, cross-border training programs, and system implementations while overseeing multiple digital initiatives including website redesign

Cambodia

- Led country-wide operations for a pioneering FinTech platform connecting SMEs with financial institutions across Southeast Asia- Implemented a 2-year USAID Feed the Future initiative, enabling 1000+ horticultural SMEs, micro-merchants, and farmers across four provinces to build credit histories through digital solutions and financial management training- Successfully delivered digital financial solutions to over 100+ enterprise clients across diverse sectors including banking, manufacturing, agriculture, retail and professional services- Built and managed cross-functional team including ERP specialists, software developers, financial analysts, sales and marketing professionals, and customer support staff- Drove strategic business development initiatives, collaborating with policymakers on FinTech regulatory frameworks while securing partnerships with major financial institutions and development partners- Ensured full regulatory compliance with multiple government bodies including Ministry of Commerce, Ministry of Labor, and Accounting and Auditing Regulator (ACAR)- Oversaw all operational aspects including budget management, financial planning, resource allocation, and day-to-day business operations- Drove product development initiatives to meet local market needs, focusing on cloud-based solutions for emerging markets- Managed key stakeholder relationships including shareholders, government officials, international development partners, and financial institutions

Phnom Penh, Cambodia

- Managed comprehensive business development and marketing initiatives across Cambodia, Myanmar, and Laos markets: - Maintained opportunity pipelines - Executed multi-channel marketing (newsletters, social media) - Led market research and analysis for growth strategy development- Developed and authorized all commercial documents including project costings, proposals, partnership agreements, and marketing materials- Conducted market research and analysis to identify growth opportunities and develop effective expansion strategies- Built and managed cross-cultural teams across three countries, establishing standardized processes and KPIs- Implemented Salesforce CRM system across operations, streamlining sales opportunity tracking, event management, automated reporting, and administrative workflows- Developed and maintained relationships with enterprise clients across diverse sectors including banking, telecommunications, manufacturing, FMCG, NGOs, and technology companies- Supported with the successful launch and operations of new job portal platform

- Oversaw end-to-end operational oversight for the acquisition of a multi-branch music education and retail business, managing due diligence and post-acquisition integration- Improved business operations across three divisions including music education center, musical instrument retail stores, and wholesale distribution business- Implemented digital transformation initiatives integrating Vend POS system, Xero accounting platform, MyMusicStaff scheduling system, WooCommerce online store, and Microsoft Dynamics ERP- Developed comprehensive SOPs and work regulations for all departments, establishing operational frameworks for multi-location expansion- Executed expansion strategy for three new locations across major Cambodia cities- Conducted thorough operational audits, implementing efficiency measures across all business units- Managed relationships with internal stakeholders and external partners throughout the acquisition process

Phnom Penh, Cambodia

- Led the expansion of HCM technology and payroll services to 20+ enterprise clients across Cambodia, Myanmar, and Laos markets, developing comprehensive go-to-market strategies- Successfully led digital transformation projects and implemented enterprise HCM solutions for major regional clients including: - Several of Southeast Asia's leading beverage manufacturers (5,000+ employees) - One of Myanmar's top 3 banking institutions - Multiple telecom and infrastructure providers across Cambodia, Myanmar, and Laos - Rural development focused financial institutions serving farming communities - Major NGOs and social enterprises operating across multiple countries- Built and led cross-functional teams across multiple countries, including sales specialists, implementation consultants, and support staff- Established strategic partnerships with key business associations and job portals including: - CAMFEBA (Cambodian Federation of Employers and Business Associations) - Jobnet (Leading job portal in Myanmar) - MyJobs (Premier recruitment platform in Myanmar)- Managed full sales cycle including lead generation, CRM management, proposal development, and contract negotiations- Conducted regular market visits across all countries, leading C-level presentations and attending industry events- Coordinated with Product team to ensure solutions met local market requirements and regulations

Toronto, Ontario, Canada

- Developed enterprise-grade healthcare and insurance CRM solutions deployed across multiple hospitals and insurance providers using Spring MVC architecture- Engineered backend services with Java and Spring MVC to handle complex insurance claims processing, patient management, and healthcare provider workflows- Created dynamic web interfaces using jQuery and JavaScript, implementing AJAX-powered features for real-time updates of patient records and insurance data- Ensured software quality through extensive testing practices: - Wrote and maintained JUnit test suites for backend services - Performed integration testing of API endpoints - Conducted user acceptance testing with stakeholders - Documented and verified bug fixes across development cycles- Participated in agile development cycles, collaborating with product owners to translate enterprise client requirements into technical specifications- Implemented secure data handling practices to maintain HIPAA compliance and protect sensitive patient information