Dara Robinson Email & Phone Number

Doral, Florida, United States

- Take statements from insureds, claimants, and witnesses.- Obtain and review evidence, reports, and medical records- Investigate losses and identify coverage issues- Authority level of $1000.- Negotiate settlements with claimants and claimant’s attorneys.

Doral, Florida, United States

Fort Lauderdale, Florida, United States

- Coordinating and scheduling AC installations & repairs.- Obtained pricing and availability on parts.- Answer phones in a professional manner, providing answers when possible and transferring calls or taking messages when needed.- Assign technicians to service calls based on availability and location.- Kept detailed track of all available field personal and all in-progress and completed calls.- Prepares schedules and ensures timely completion of maintenances & service calls.- Reconcile all timecard exceptions such as missed punches, late punches, early punches, and time spent on a job or service.- Sorted, organized, and maintained office records accurately.- Assisted the quoting department by writing price proposals for AC related jobs and services.

Hollywood, Florida, United States

- Coordinating and scheduling orders and routes between transport companies & customers.- Follow-up on trucks’ location, pick up & delivery statuses.- Properly documenting and obtaining a carrier’s insurance and DOT information.- Verifying licenses and credentials before contracting a carrier company.- Route trucks or find other carriers in the event of breakdowns.- Record pick-up/delivery information, communications with brokers, truck breakdowns, expenses, and proofs of deliveries.- Use of Central Dispatch & J Tracker for posting customer orders on a load board.- Receive emergency and non-emergency calls and record significant information.- Negotiate the best rate possible with carrier companies.- Maintain constant communication as to the status of load with all parties.- Work closely with truck drivers and assist them as problems arise.

Tallahassee, Florida, United States

- Dispatched police and fire vehicles/personnel to emergency and non-emergency requests for assistance based on zone assignment and availability.- Operated a multi-line call system to receive 911 emergency and non-emergency calls.- Tracked and logs available and unavailable emergency units in the field using a GPS system in the CAD.- Multi-tasked between phone, radio, and dispatch.- Utilizes the records retrieval system to file paperwork, retrieves information as necessary, and organize emergency records- Received telephone calls through the police/fire communications system, prioritized emergency and non-emergency situations, routed information to appropriate police, fire and rescue units.- Provided essential emergency instructions to callers prior to the arrival of police or fire units.- Alerted other agencies (hospitals, air rescue, etc.) regarding the status of emergency transport.- Entered information from callers into a Computer-Assisted Dispatch system (CAD).- Entered critical information into the Florida Crime Information Center/National Crime Information Center (FCIC/NCIC) systems for the dissemination of essential information.