Darcie Wolfe Email & Phone Number

Expanded the client base and introduced new products into the national mosaic tile market. Improved customer support to increase new sales and repeat sales while assisting company reps in closing business. Played a key role in increasing the level of customer satisfaction rates. Regional customer service representative coordinating with sales, production, pricing, training and product distribution departments. Determined goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand. Used SAP program to manage the flow of orders and product in and out of production facilities, both domestically and internationally.

Developed and implemented stimulating lifestyle programming encompassing physical, intellectual, social, emotional and spiritual activities for independent residents. Interviewed and created resident and employee biographies for newsletters and website. Prepared and organized monthly calendar of events and scheduled entertainment. Updated bulletin boards and decorated common areas. Worked hands on planning special events, parties and outside events. Stay informed of community events and interests for resident participation. Assisted the marketing group in promoting the life care community.

Manage day to day operation of activities for assisted living facility. Prepare and report monthly budget. Plan, organize and lead activities both inside and outside residency including day trips. Create and update monthly calendar of events and newsletters. Organize outside volunteer program.

Licensed travel agent with daily administrative oversight for a successful agency. Managed a leisure and corporate client base with a strong focus on customer service; coordinated group travel. Created and presented travel programs for high-end residential and country club communities.