Darcie Bradley Email & Phone Number

• Consult on and lead widespread initiatives and develop strategic change plans to facilitate smooth transitions for stakeholders while satisfying ROI expectations.• Collaborate effectively with partners across different domains such as Leadership, Program Management, Communications, Process Architecture, and the business.Currently leading all change deliverables for:Implementation of SharePoint (from Egnyte)• Digital improvements to Corporate Loan Accounting system and connection to Salesforce• Creating a seamless digital fee payment customer experience • Workplace environment initiative accommodating on-site/hybrid/remote worker needs• Facilitating workshops to up-skill all people leaders in Change Leadership, including the full scope of ADKARPrevious successful change initiatives include:• Partnering with VP to transform Accounting Leadership Team, including development and on-boarding - heavily focused on leader change training, process improvement, and leader on-boarding best practices.• Leading all change efforts for 2023 New Mexico Merger; developed and executed change plan, facilitated Change Training for leaders to support employees through the change journey, created and implemented engagement buddy on-boarding program.

• Lead and consult on Enterprise-wide Change Management initiatives • Successfully implemented Salesforce.com platform for Commercial, Customer Service, and Technology organizations, including building sustainability models and enhancements for Marketing, Pricing, Orders, and Customer Feedback• Coach leaders on implementation best practices that build and sustain high-performing teams• Created and executed Discovery skills training for Sales and Customer Service Organizations• Partner with other HR professionals on major Talent Management programs and processes• Currently leading all Change Management efforts for global HR Transformation, including the launch of SuccessFactors

Kingsport, Tn

• Led all Change Management initiatives for global Sales organization• Executed annual Sales Summit for ongoing capability building and team member recognition, this included content creation, branding, event planning, communications, and training (3 years). • Managed annual compensation program for the Sales Organization, including target setting, tracking, and ongoing data analysis. Collaborating closely with Sales Leadership and HR for on-time and accurate payouts. Successfully completed process enhancement effort in 2018 to better align with company strategy while achieving flexibility and transparency for sales teams.• Led project teams for numerous Sales improvement initiatives (utilizing Six Sigma training). Projects included: acquisitions, onboarding, and training. • Annually facilitated and managed the development of the Corporate Sales, Marketing, & Pricing Business Plan, proving guidance to the Leadership team on costs and allocations to meet objectives.

Kingsport, Tn

•Executed, negotiated, and managed 50+ Sales contracts for North America Distributors and other Third-Party Agreements; served as the Global Chair on Distribution Board• Developed and audited Sales Processes to identify gaps, ensure compliance, and increase efficiencies: Eliminated duplicate distributors reducing internal costs and securing superior vendor relationships; created distributor onboarding process to eliminate variances and to standardize approaches globally•Subject matter expert and coach for all internal Sales Processes including Acquisitions, Compensation, Opportunity Management, Travel & Expenses • Sales training and coordination responsibilities

Kingsport, Tn

• Core team member on the Sales Excellence and Customer Engagement Scorecard Project, building data entry portal to create and maintain sales metrics for review by Sales Directors and Leaders• Responsible for building and maintaining SharePoint sites for Global Sales and Marketing Team• Completed integration of Sales teams for company acquisitions: data analysis, material development and planning; sales and pricing team training• Built and maintained agreements and contracts within SAP, collaborating with Sales Teams for updates and additions; provided support globally to regional teams; Worked with Global Business Conduct to meet all compliance requirements• Provided logistical support for global Sales training• Provided support to the Customer Insight and Strategy team, including research and data analysis

Achievements:• Achieved all targeted sales goals, consistently increasing sales each year within the Sales and Marketing team • Participated in the development of a standard product catalog in order to decrease lag time on quotes to customers (Reduced turnaround time by 5 days)• Helped develop an electronic quote and order approval system to streamline these processes and increase customer satisfaction• Participated in and helped complete two continuous improvement projects in 2011, helping reduce errors and increase efficiencies for quotes and orders• Completed and became certified in Transportation of Hazardous Materials training course (August 2011)• Created sales and marketing materials highlighting BAE’s product lines for current and potential customers at conferencesDuties: • Plan, execute, and manage sales and marketing activities at the US Army’s Holston Army Ammunition Plant (prime contractor for the DoD)• Prepare and submit monthly sales reports and metrics• Maintain sales records and related data including the capture of all relevant information from customers (product, delivery, etc) and assure accurate entry into the order and production databases• Establish and maintain communications between government/commercial customers and other business functions to ensure smooth processing of inquiries and orders• Plan, prepare, submit, and manage assigned bids and proposals• Customer relations- maintain set client base and all incoming inquiries and requests; this includes yearly customer visits as necessary

• All advertising efforts for program, including creating and placing ads, catalog design and distribution• Recruiting individuals and businesses for enrollment and advertising opportunities• Assisting with market research• Responsible for money handling, receipts, billing, payroll, and accounts• Customer relations (answering phone, welcoming guests, taking messages)• Data entry of confidential material, and many other duties as assigned