Darcie Bradley Email & Phone Number

• Consult on and lead widespread initiatives and develop strategic change plans to facilitate smooth transitions for stakeholders while satisfying ROI expectations.
• Collaborate effectively with partners across different domains such as Leadership, Program Management, Communications, Process Architecture, and the business.Currently leading all change deliverables for:Implementation.
• Digital improvements to Corporate Loan Accounting system and connection to Salesforce
• Creating a seamless digital fee payment customer experience
• Workplace environment initiative accommodating on-site/hybrid/remote worker needs
• Facilitating workshops to up-skill all people leaders in Change Leadership, including the full scope of ADKARPrevious successful change initiatives include:

• Lead and consult on Enterprise-wide Change Management initiatives
• Successfully implemented Salesforce.com platform for Commercial, Customer Service, and Technology organizations, including building sustainability models and enhancements for Marketing, Pricing, Orders, and Customer.
• Coach leaders on implementation best practices that build and sustain high-performing teams
• Created and executed Discovery skills training for Sales and Customer Service Organizations
• Partner with other HR professionals on major Talent Management programs and processes
• Currently leading all Change Management efforts for global HR Transformation, including the launch of SuccessFactors

Kingsport, TN

• Led all Change Management initiatives for global Sales organization
• Executed annual Sales Summit for ongoing capability building and team member recognition, this included content creation, branding, event planning, communications, and training (3 years).
• Managed annual compensation program for the Sales Organization, including target setting, tracking, and ongoing data analysis. Collaborating closely with Sales Leadership and HR for on-time and accurate payouts..
• Led project teams for numerous Sales improvement initiatives (utilizing Six Sigma training). Projects included: acquisitions, onboarding, and training.
• Annually facilitated and managed the development of the Corporate Sales, Marketing, & Pricing Business Plan, proving guidance to the Leadership team on costs and allocations to meet objectives.

Kingsport, TN

• Executed, negotiated, and managed 50+ Sales contracts for North America Distributors and other Third-Party Agreements; served as the Global Chair on Distribution Board
• Developed and audited Sales Processes to identify gaps, ensure compliance, and increase efficiencies: Eliminated duplicate distributors reducing internal costs and securing superior vendor relationships; created.
• Subject matter expert and coach for all internal Sales Processes including Acquisitions, Compensation, Opportunity Management, Travel & Expenses
• Sales training and coordination responsibilities

Kingsport, TN

• Core team member on the Sales Excellence and Customer Engagement Scorecard Project, building data entry portal to create and maintain sales metrics for review by Sales Directors and Leaders
• Responsible for building and maintaining SharePoint sites for Global Sales and Marketing Team
• Completed integration of Sales teams for company acquisitions: data analysis, material development and planning; sales and pricing team training
• Built and maintained agreements and contracts within SAP, collaborating with Sales Teams for updates and additions; provided support globally to regional teams; Worked with Global Business Conduct to meet all.
• Provided logistical support for global Sales training
• Provided support to the Customer Insight and Strategy team, including research and data analysis

• Achievements:
• Achieved all targeted sales goals, consistently increasing sales each year within the Sales and Marketing team
• Participated in the development of a standard product catalog in order to decrease lag time on quotes to customers (Reduced turnaround time by 5 days)
• Helped develop an electronic quote and order approval system to streamline these processes and increase customer satisfaction
• Participated in and helped complete two continuous improvement projects in 2011, helping reduce errors and increase efficiencies for quotes and orders
• Completed and became certified in Transportation of Hazardous Materials training course (August 2011)

• All advertising efforts for program, including creating and placing ads, catalog design and distribution
• Recruiting individuals and businesses for enrollment and advertising opportunities
• Assisting with market research
• Responsible for money handling, receipts, billing, payroll, and accounts
• Customer relations (answering phone, welcoming guests, taking messages)
• Data entry of confidential material, and many other duties as assigned