Management of all technology teams in the strategic prioritization, design, development, implementation, and support of technical systems and services for the Reclaim business.Successful projects that I have overseen include:- System migration from legacy applications to a cloud-based system of record in Salesforce- Development and deployment of Intelligent Document Processing (IDP) to automate data capture & compliance logic checks- Development and deployment of a cloud-based, customer-facing engagement platform to reduce communication friction and increase transparency through enhanced reporting- Continuous discovery & deployment of efficiency improvement measures through robotic process automation, workflows, and other automation methods

Leading the strategic conceptualization, design, development & implementation of technical systems and services (both core system of record (Salesforce) as well as microservices) to support the special services of the central processing value chain.Additionally, responsible for the rollout and optimization of various horizontal technologies to improve the effectiveness & efficiency across the value chain, namely:• Cognitive Optical Character Recognition• Robotic Process Automation

Promoted to associate partner to manage the growing Reality Science practice area expansion locally and globally. Led strategic development of a self-managed, low-cost virtual reality safety training content creation and management platform product to drive the growth of annuity-based revenue, complementing existing bespoke development projects.Additionally, tasked with establishing the group strategic marketing function where I was allocated to create, direct and adjust the marketing strategy and implementation for all practice areas of the business. I was responsible for:- Development of marketing plans and unique selling propositions for all products and services- Marketing content design and development- Campaign design and development, including online, social media and direct marketing- Lead capture, nurture, and conversion

Established the Reality Science practice area at BSC in late 2016, where immersive technologies such as virtual reality are used to enable clients to deliver training more effectively and efficiently in the areas of safety, operator and artisan training, with key success criteria being increased memory retention, higher levels of engagement with training content, and lowering the costs of training. The business achieved excellent annual revenue growth in both 2017 and 2018, ultimately contributing a notable portion to overall group revenue. In addition to leading the full remit of developers, overall project execution and product development, I was responsible for:- Meeting prescribed sales & profitability targets- Full business development cycle and key account management- Strategy design & deployment- Career management and mentorship of junior staff

Project manager and modeling solution architect within the media, retail, telecommunications, financial services, and mining industries - leading the development and managing delivery of driver-based, object-oriented techno-economic diagnostic & forecasting models. I was responsible for:- Overall project execution and delivery- Key account management and business development

Advanced analytics and management consulting for clients in the mining, retail, and telecommunications industries. The work entailed building techno-economic models, and scenario planning solutions to identify opportunities to improve operational productivity, improving efficiencies to cut costs, or portfolio optimization to determine how to effectively invest large capital for new projects within the organization.

Promoted from a junior position to assume lead business analyst role in similar work in the mining, retail, and power industries. Integration of models with company databases to seamlessly and automatically extract the relevant data for input into models.

Technical design and development of object-oriented techno-economic models, value driver trees and optimized metal forecasting tools for mining and processing operations. Development of various artificially intelligent and rules-based optimization algorithms to enhance enterprise performance.

Conducted extensive literature survey, research and development of an online amperometric cyanide measurement system for use in gold mines as part of compulsory vacation work for university.