• Recruited by CEO and reports directly to CEO and COO on a weekly basis. • Successfully created SOPs and helped develop best practices across 2 divisions• Operationalized employee onboarding and sales/recruiting processes• Processed incoming and outgoing contracts to current and new clients. • Fostered strong relationships with vendors and current clients• Managed Bullhorn CRM/ATS database to maintain up-to-date data for production teams• Consistently ran reports to capture 30, 60, and 90-day views of current and projected business

• Reported directly to the CMO and Board of directors to ensure the successful launch and operation of the Londonderry site• Responsible for the day-to-day operations of this location.• Collaborated with other offices in the region to maintain proper staffing needs and inventory management• Managed a team of 15 employees, consisting of RNs and Medical Assistants• Developed and executed the first COVID-19 outpatient clinic for infusion treatments

Medicus Healthcare Solutions endured a large workforce reduction due to COVID-19 impacts on business. During this time I focused on my children who were now adapting to a remote way of life while focusing on the next steps of my career.

• Proven track record of overseeing teams in a B2B sales environment and optimizing operational processes to enhance efficiency, reduce costs, and improve overall productivity.• Successfully managed the operations of a $40 Million Radiology team• Key project team member for multi-million dollar projects designed to grow and exceed targeted revenue goals.• Strong leadership skills with the ability to effectively manage and motivate teams to achieve organizational goals and targets.• Proficient in analyzing data and metrics to identify areas for improvement and make data-driven decisions.• Excellent problem-solving skills with the ability to quickly address operational challenges and implement effective solutions.• Demonstrated ability to adapt to changing priorities and thrive in a fast-paced environment.

• Successfully launched and opened a new satellite office for the organization while maintaining operations at an already established office.• Oversaw the full functionality of both offices, ensuring seamless operations and continuity of service delivery.• Promoted to oversee three departments with over 55 direct reports at the Main office.• Led the onboarding process for new hires and providers, ensuring smooth integration into the organization.• Maintained HIPAA compliance for externs during clinical rotations, ensuring adherence to regulatory standards.• Implemented new processes to create a LEAN work environment, resulting in decreased costs and reduced unnecessary waste.• Improved NPI scores through process optimization and efficiency improvements.